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klynde

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I'm having an issue with sending files using iChat/Messages. I get a 'Failed' message when trying to receive the file. I'm on Connect 8.1.3 and Mac OS 10.6.8 and 10.8.4. I've tried it with the firewall on and off.

There is an 'item-not-found' error in the log.

I know file transfer worked just after upgrading to 8.0, not sure what update stopped it.

Anyone else having issues?

Thanks

Ken Lynde
Heinrich Marketing
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Neil Whiteside (Kerio)

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Hi Ken,

Just double check that you have iChat configured as per our KnowledgeBase article:

http://kb.kerio.com/1411

There is an Auto-configure tool that you can use.

If still no joy, it would be useful to get a look at the log in more detail; in which case I would recommend that you open a support ticket.

You can submit a support ticket here:

http://www.kerio.co.uk/uk/support

Scroll down to Submit Support Incident, and follow the wizard.

I hope this helps.

Best regards,

Neil.

Knowledge Base: http://kb.kerio.com/.
Looking for technical support? http://www.kerio.com/support
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