I'm having an issue with sending files using iChat/Messages. I get a 'Failed' message when trying to receive the file. I'm on Connect 8.1.3 and Mac OS 10.6.8 and 10.8.4. I've tried it with the firewall on and off.
There is an 'item-not-found' error in the log.
I know file transfer worked just after upgrading to 8.0, not sure what update stopped it.
Anyone else having issues?
- Neil Whiteside (Kerio)
Just double check that you have iChat configured as per our KnowledgeBase article:
There is an Auto-configure tool that you can use.
If still no joy, it would be useful to get a look at the log in more detail; in which case I would recommend that you open a support ticket.
You can submit a support ticket here:
Scroll down to Submit Support Incident, and follow the wizard.
I hope this helps.
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