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link611

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Hiho,

i want to know if it is possible to show contacts in Outlook with fax number, second email adress as only one contact?

At the moment, for each email adress or fax number is a seperat user in the adress book in Outlook shown.

Greetings


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Neil Whiteside (Kerio)

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Hi,

Which version of Outlook are you using?

I'm using Outlook 2010, and I can add new contacts with multiple phone/fax and email addresses all in the one record; and it appears correctly in Outlook and also Kerio Connect Webmail.

Was this an issue with imported contacts?

Best regards,

Neil.

Knowledge Base: http://kb.kerio.com/.
Looking for technical support? http://www.kerio.com/support
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link611

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same issue in Outlook 2003/2010/2013.

i forgot to say, it shows everything right when i want to create a contact or view the contacts. it's only wrong when i am in a new email and klick on "to".

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Neil Whiteside (Kerio)

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Unfortunately this is how Outlook handles multiple details for one contact.

This isn't a "limitation" of Kerio Connect per se; Outlook behaves this way regardless regardless of the mail server system in use.

Best regards,

Neil.

Knowledge Base: http://kb.kerio.com/.
Looking for technical support? http://www.kerio.com/support
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link611

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i also think that it is a problem of Outlook, but we have a customer, who uses Exchange 2007 with Outlook 2007 and there are the contacts shown in one line with all informations about the contact.

And now i am not sure if it is really a "Outlook-thing" or a "Server-thing".


Maybe it's just an option in Outlook?
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