Connect. Communicate. Collaborate. Securely.

Home » Kerio User Forums » Kerio Connect » Kerio dublicates folders (After a couple of power failures)
  •  
EFA IT

Messages: 1
Karma: 0
Send a private message to this user
Hi all,

Used Software: WinXP/Win7, Kerio Connect 7.4.2, Outlook 2010 and Kerio Outlook Connector



After a couple of power failures and a broken back-ups the whole Kerio package has a few problems:

- KOC have errors at sync (after empty the cache its ok for this moment)
- the Server duplicates folders like "send items" to "send items1", that's not the only folder ... he do it also with inbox and so on

here some line's from the error log:

[16/Sep/2013 10:31:17] MessageIndexCache.cpp: Cannot parse input line no 1 from index redo log in folder '~max<_at_>muster.com/INBOX'
[16/Sep/2013 10:31:17] MessageIndexCache.cpp: Incorrect value of UIDNEXT=0 in folder ~max<_at_>muster.com/INBOX: largest UID in folder is 7432
[16/Sep/2013 10:31:17] MessageIndexCache.cpp: Incorrect value of AUIDNEXT=1 in folder ~max<_at_>muster.com/INBOX: largest UID in folder is 6
[16/Sep/2013 10:31:18] FolderStatusCache.cpp: Status in folder ~max<_at_>muster.com/Sent Items is corrupted (UIDVAL=0).
[16/Sep/2013 10:31:18] MessageIndexCache.cpp: Cannot parse input line no 1 from index redo log in folder '~max<_at_>muster.com/Sent Items'
[16/Sep/2013 10:31:18] MessageIndexCache.cpp: Incorrect value of UIDNEXT=0 in folder ~max<_at_>muster.com/Sent Items: largest UID in folder is 7749
[16/Sep/2013 18:43:02] FolderStatusCache.cpp: Status in folder ~max2<_at_>muster.com/Drafts is corrupted (UIDVAL=0).
[16/Sep/2013 18:43:03] MessageIndexCache.cpp: Cannot parse input line no 3 from index redo log in folder '~max2<_at_>muster.com/Drafts'


Has anyone an idea, which cache and index files on the server i can delete and Kerio writes new after restart?

Regards Steve
  •  
Neil Whiteside (Kerio)

Messages: 318

Karma: 35
Send a private message to this user
Hi Steve,

I would strongly recommend that you raise a support ticket for this, so that we can deal with more closely.

Best regards,

Neil.

Knowledge Base: http://kb.kerio.com/.
Looking for technical support? http://www.kerio.com/support
Previous Topic: Kerio Connect 7.4.3 and BESX
Next Topic: Can't Setup iOS7 using Wizard
Goto Forum:
  


Disclaimer:
Kerio discussion forums are intended for open communication between forum members and may contain information and material posted by members which may be useful in learning about Kerio products. The discussion forums are not intended to provide technical support for any specific product. Any information implied or expressed in the discussion forums is that of the posting member. Kerio is in no way responsible for the information posted in the forums, or its accuracy. Kerio employees may participate in the discussions, but their postings do not represent an offical position of the company on any issues raised or discussed. Kerio reserves the right to monitor and maintain the forums to promote free and accurate exchange of information.

Current Time: Wed Aug 23 14:02:35 CEST 2017

Total time taken to generate the page: 0.00333 seconds
.:: Contact :: Home ::.
Powered by: FUDforum 3.0.4.