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Alin Pastrama

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Hello.

Is there some "hidden" spam tagging in Kerio Connect?
I have all the spam filtering features disabled in Kerio, as well as in the mail client. However, (legitimate) mails still end up in the Junk folder. Has anyone else experience this?

I am running Kerio Connect 8.1.2 (1523) on Ubuntu 12.04, x86_64.

Alin
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Pavel Dobry (Kerio)

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What do the message headers say?
Isn't the message moved to the folder by your email client?
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Alin Pastrama

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Hi Pavel,

Excerpt from the header:

Content-Type: text/plain; charset=us-ascii
X-Bayes-Prob: 0.0001 (Score 0, tokens from: per<_at_>nordu.net, nordu-net:default, base:default, @@RPTN)
Precedence: bulk
X-Auto-Response-Suppress: All
Auto-Submitted: x-no-autoresponse-please
X-Spam-Flag: YES
X-Spam-Score: 5.00 (*****) [Tag at 5.00] RP_D_00043:5,DKIM(fail:0)


It is not the mail client.
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Pavel Dobry (Kerio)

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Alin Pastrama wrote on Mon, 23 September 2013 13:02

X-Spam-Flag: YES



Here is your answer. Some server (or antispam proxy) in a delivery chain (before your server) marked the message as a spam. Kerio Connect moves the message to the Junk Email folder because it checks X-Spam-Flag email header.
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Alin Pastrama

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I see. I assumed that turning off filtering in Kerio would also cover this scenario.
As I have rather restricted access to the external spam filter, is there a way of having Kerio ignore this flag?
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giobbi

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Yes, same problem here, spamfilter is on regardless.

Unsolved.

8.1.3
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Pavel Dobry (Kerio)

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Alin Pastrama wrote on Mon, 23 September 2013 13:35
I see. I assumed that turning off filtering in Kerio would also cover this scenario.
As I have rather restricted access to the external spam filter, is there a way of having Kerio ignore this flag?


Open Kerio Connect webmail (old webmail) and uncheck "Move spams to Junk Email folder" option in the Settings. This will disable the mail filter rule for spams.
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