Home » Kerio User Forums » Kerio Operator » advanced fax routing

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I'm considering migrating to operator and the fax server support intrigues me, but I have a capabilities question.

I'm currently using analog ports off a PBX to a modem based fax server (hylafax+) and have a customized receive script on the main general fax number. this does a database lookup in our crm system to see if the callerid is associated with any customers, and if so forwards the fax as a pdf to the customer's assigned representative.

Would I be able to do something similar with Operator without using analog modems? Or would I need to deliver to a special email and have an external process monitor the mailbox and parse the fax emails and forward them?
Vladimir Toncar (Kerio)

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Operator currently does not support scripts that query an external database. So the latter solution you describe (monitoring the mailbox) would be the way.

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