Home » Kerio User Forums » Kerio Connect » Trying to change default store to kerio mailbox and getting access denied (Trying to change default store to kerio mailbox and getting access denied)

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I am trying to change default store to kerio mailbox and getting access denied. It is Outlook 2013 32 bit on Windows 8 64 bit. Everything else is fine and access to the mailbox in Outlook is fine.
Neil Whiteside (Kerio)

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Hello - try creating a new profile in Outlook and set up the Kerio account first.

You should then be able to add in any other accounts you need.

If there is data in the previous location that you need to transfer, try doing it by exporting/importing using PST files.

I hope this helps.

All the best,


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