Home » Kerio User Forums » Kerio Connect » Problem has occured in the 'Instant Messaging' component.

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since i passed the server in version 8.2 i have service xmpp doen't work:
the log:

[15/10/2013 17:08:11] WARNING Performing IM service shutdown (com.kerio.im.core.Shutdown$ShutdownTask.run)
[15/10/2013 17:08:44] WARNING Initializing external component failed (com.kerio.im.service.task.StartServer$LazyExtServiceLoader. event): com.kerio.im.common.error.ServiceException: Failed to obtain IP address group
at com.kerio.im.connect.AdminApi$AddressFilter.apply(AdminApi.j ava:376)
at com.kerio.im.connect.AdminApi$AddressFilter.apply(AdminApi.j ava:348)
at com.kerio.im.connect.AdminApi.getSecurity(AdminApi.java:262)
at com.kerio.im.connect.ExtServiceImpl.getSecurity(ExtServiceIm pl.java:84)
at com.kerio.im.core.service.ServiceProcessor.setExtService(Ser viceProcessor.java:53)
at com.kerio.im.core.service.ServiceManager.set(ServiceManager. java:48)
at com.kerio.im.core.CoreRuntime.setExtService(CoreRuntime.java :80)
at com.kerio.im.service.task.StartServer$LazyExtServiceLoader.e vent(StartServer.java:85)
at com.kerio.im.service.task.StartServer$LazyExtServiceLoader.e vent(StartServer.java:68)
at com.kerio.im.core.Bus.publish(Bus.java:34)
at com.kerio.im.core.remote.RemoteControl.messageReceived(Remot eControl.java:51)
at com.kerio.im.tigase.ConnectComponent.processPacket(ConnectCo mponent.java:129)
at tigase.server.AbstractMessageReceiver$QueueListener.run(Abst ractMessageReceiver.java:1341)

Failed to obtain IP address group ?? mean ??
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