Connect. Communicate. Collaborate. Securely.

Home » Kerio User Forums » Kerio Connect » Kerio Outlook connector sendind error (When sending message with attachments the message remains stuck in outbox)
  •  
Mouste

Messages: 6
Karma: 2
Send a private message to this user
When trying to send a message with an attachment, the message remains stuck in the outbox.At the Kerio server level the following message appears:

koff_reqPost.cpp: Aborted message upload from user xxxxxx<_at_>domain.com

There must be a MAPI problem, but I fail to identify where. This doesn't happen through the webmail interface.

This has only appeared with the 8.2.0 (1957) version. Never had this error before. We are running on Fedora release 17 (Beefy Miracle), x86.

Any ideas.

Pierre
  •  
Neil Whiteside (Kerio)

Messages: 318

Karma: 35
Send a private message to this user
Hello Pierre,

It would be good to know which version of Outlook you are using?

Is this just affecting one user, or all users?

If just one, try emptying the KOFF cache in Outlook, and possibly re-index the user's mailbox through the webadmin interface.

Best regards,

Neil.

Knowledge Base: http://kb.kerio.com/.
Looking for technical support? http://www.kerio.com/support
  •  
Mouste

Messages: 6
Karma: 2
Send a private message to this user
Hi Neil,
This affected several users in our firm. We are using a mix of Outlook 2007 and 2010. The users hit were essentially those with Outlook 2010.
I tried to re-index their mailboxes but this didn't help. I found an entry in the forum where it was advises dot scratch the MAPI folder in the user's directory and did that. Things seem to have stabilized, but before version 8.2.0 we never experienced such a problem.
Regards,

Pierre
  •  
Neil Whiteside (Kerio)

Messages: 318

Karma: 35
Send a private message to this user
Hi Pierre,

I think it was just a coincidence (Or maybe triggered by the upgrade process) that this happened. We do come across this problem from time to time; but I'm glad that it is fixed.

Best regards,

Neil.

Knowledge Base: http://kb.kerio.com/.
Looking for technical support? http://www.kerio.com/support
  •  
Mouste

Messages: 6
Karma: 2
Send a private message to this user
Neil,

It's a catastrophe!!! Things have gone out of control. I attached a print screen of the Kerio error log. I don't know what you guys did in 8.2.0, but it is not working.

Please look into this asap.

Regards,

Pierre

[21/Oct/2013 17:05:54] koff_reqPost.cpp: Aborted message upload from user gabriel.champrenaud@valleyroadcapital.com, folder ~gabriel.champrenaud<_at_>valleyroadcapital.com/INBOX, message 000041ee
[21/Oct/2013 17:25:46] koff_reqPost.cpp: Aborted message upload from user gabriel.champrenaud@valleyroadcapital.com, folder ~gabriel.champrenaud<_at_>valleyroadcapital.com/INBOX, message 000041ef
[21/Oct/2013 17:26:01] koff_reqPost.cpp: Aborted message upload from user frederic.boua@valleyroadcapital.com, folder ~frederic.boua<_at_>valleyroadcapital.com/Sent Items, message 0000001d
[21/Oct/2013 17:28:15] koff_reqPost.cpp: Aborted message upload from user gabriel.champrenaud@valleyroadcapital.com, folder ~gabriel.champrenaud<_at_>valleyroadcapital.com/INBOX, message 000041f1
[21/Oct/2013 17:28:20] koff_reqPost.cpp: Aborted message upload from user gabriel.champrenaud@valleyroadcapital.com, folder ~gabriel.champrenaud<_at_>valleyroadcapital.com/Calendar, message 00000c53
[21/Oct/2013 17:29:46] koff_reqPost.cpp: Aborted message upload from user frederic.boua@valleyroadcapital.com, folder ~frederic.boua<_at_>valleyroadcapital.com/INBOX, message 00000034
[21/Oct/2013 17:40:34] koff_reqPost.cpp: Aborted message upload from user pierre.kladny@valleyroadcapital.com, folder ~pierre.kladny<_at_>valleyroadcapital.com/Drafts, message 0000050d
[21/Oct/2013 17:44:32] koff_reqPost.cpp: Aborted message upload from user frederic.boua@valleyroadcapital.com, folder ~frederic.boua<_at_>valleyroadcapital.com/INBOX, message 00000034
[21/Oct/2013 17:45:14] koff_reqPost.cpp: Aborted message upload from user pierre.kladny@valleyroadcapital.com, folder ~pierre.kladny<_at_>valleyroadcapital.com/Sent Items, message 000050c5
[21/Oct/2013 17:48:47] koff_reqPost.cpp: Aborted message upload from user gabriel.champrenaud@valleyroadcapital.com, folder ~gabriel.champrenaud<_at_>valleyroadcapital.com/Drafts, message 000008fc
[21/Oct/2013 17:51:47] koff_reqPost.cpp: Aborted message upload from user gabriel.champrenaud@valleyroadcapital.com, folder ~gabriel.champrenaud<_at_>valleyroadcapital.com/INBOX, message 000041f5
[21/Oct/2013 17:54:05] koff_reqPost.cpp: Aborted message upload from user gabriel.champrenaud@valleyroadcapital.com, folder ~gabriel.champrenaud<_at_>valleyroadcapital.com/INBOX, message 000041f6
[21/Oct/2013 17:56:59] koff_reqPost.cpp: Aborted message upload from user gabriel.champrenaud@valleyroadcapital.com, folder ~gabriel.champrenaud<_at_>valleyroadcapital.com/INBOX/FLOGS.COM, message 00000017
[21/Oct/2013 17:57:13] koff_reqPost.cpp: Aborted message upload from user gabriel.champrenaud@valleyroadcapital.com, folder ~gabriel.champrenaud<_at_>valleyroadcapital.com/INBOX, message 000041f7
[21/Oct/2013 17:58:52] koff_reqPost.cpp: Aborted message upload from user frederic.boua@valleyroadcapital.com, folder ~frederic.boua<_at_>valleyroadcapital.com/INBOX, message 00000034
[21/Oct/2013 17:59:50] koff_reqPost.cpp: Aborted message upload from user gabriel.champrenaud@valleyroadcapital.com, folder ~gabriel.champrenaud<_at_>valleyroadcapital.com/Drafts, message 000008fd
[21/Oct/2013 18:05:48] koff_reqPost.cpp: Aborted message upload from user gabriel.champrenaud@valleyroadcapital.com, folder ~gabriel.champrenaud<_at_>valleyroadcapital.com/Sent Items, message 00002332
[21/Oct/2013 18:05:56] koff_reqPost.cpp: Aborted message upload from user frederic.boua@valleyroadcapital.com, folder ~frederic.boua<_at_>valleyroadcapital.com/INBOX, message 00000034
[21/Oct/2013 18:10:25] koff_reqPost.cpp: Aborted message upload from user gabriel.champrenaud@valleyroadcapital.com, folder ~gabriel.champrenaud<_at_>valleyroadcapital.com/INBOX/FLOGS.COM, message 00000018
[21/Oct/2013 18:10:26] koff_reqPost.cpp: Aborted message upload from user gabriel.champrenaud@valleyroadcapital.com, folder ~gabriel.champrenaud<_at_>valleyroadcapital.com/INBOX, message 000041f8
[21/Oct/2013 18:15:05] koff_reqPost.cpp: Aborted message upload from user frederic.boua@valleyroadcapital.com, folder ~frederic.boua<_at_>valleyroadcapital.com/INBOX, message 00000034
[21/Oct/2013 18:16:24] koff_reqPost.cpp: Aborted message upload from user gabriel.champrenaud@valleyroadcapital.com, folder ~gabriel.champrenaud<_at_>valleyroadcapital.com/Drafts, message 000008fe
[21/Oct/2013 18:17:39] koff_reqPost.cpp: Aborted message upload from user gabriel.champrenaud@valleyroadcapital.com, folder ~gabriel.champrenaud<_at_>valleyroadcapital.com/INBOX, message 000041fa
[21/Oct/2013 18:27:09] koff_reqPost.cpp: Aborted message upload from user gabriel.champrenaud@valleyroadcapital.com, folder ~gabriel.champrenaud<_at_>valleyroadcapital.com/Sent Items, message 00002335
[21/Oct/2013 18:29:50] koff_reqPost.cpp: Aborted message upload from user gabriel.champrenaud@valleyroadcapital.com, folder ~gabriel.champrenaud<_at_>valleyroadcapital.com/Sent Items, message 00002336
[21/Oct/2013 18:44:59] koff_reqPost.cpp: Aborted message upload from user pierre.kladny@valleyroadcapital.com, folder ~pierre.kladny<_at_>valleyroadcapital.com/Sent Items, message 000050c8
[21/Oct/2013 18:57:00] koff_reqPost.cpp: Aborted message upload from user gabriel.champrenaud@valleyroadcapital.com, folder ~gabriel.champrenaud<_at_>valleyroadcapital.com/INBOX, message 000041fe
[22/Oct/2013 09:04:11] koff_reqPost.cpp: Aborted message upload from user patrick.deheney@valleyroadcapital.com, folder ~patrick.deheney<_at_>valleyroadcapital.com/Sent Items, message 00002052
[22/Oct/2013 09:10:06] koff_reqPost.cpp: Aborted message upload from user patrick.deheney@valleyroadcapital.com, folder ~patrick.deheney<_at_>valleyroadcapital.com/Sent Items, message 00002054
[22/Oct/2013 09:23:01] koff_reqPost.cpp: Aborted message upload from user patrick.deheney@valleyroadcapital.com, folder ~patrick.deheney<_at_>valleyroadcapital.com/Sent Items, message 00002057
[22/Oct/2013 09:38:51] koff_reqPost.cpp: Aborted message upload from user patrick.deheney@valleyroadcapital.com, folder ~patrick.deheney<_at_>valleyroadcapital.com/Sent Items, message 00002058
[22/Oct/2013 09:46:22] koff_reqPost.cpp: Aborted message upload from user patrick.deheney@valleyroadcapital.com, folder ~patrick.deheney<_at_>valleyroadcapital.com/Drafts, message 000006b7
[22/Oct/2013 09:53:01] koff_reqPost.cpp: Aborted message upload from user patrick.deheney@valleyroadcapital.com, folder ~patrick.deheney<_at_>valleyroadcapital.com/Drafts, message 000006b8
[22/Oct/2013 10:09:07] koff_reqPost.cpp: Aborted message upload from user patrick.deheney@valleyroadcapital.com, folder ~patrick.deheney<_at_>valleyroadcapital.com/Drafts, message 000006b9
[22/Oct/2013 10:14:40] koff_reqPost.cpp: Aborted message upload from user patrick.deheney@valleyroadcapital.com, folder ~patrick.deheney<_at_>valleyroadcapital.com/Drafts, message 000006ba
[22/Oct/2013 10:19:44] koff_reqPost.cpp: Aborted message upload from user patrick.deheney@valleyroadcapital.com, folder ~patrick.deheney<_at_>valleyroadcapital.com/Drafts, message 000006bb
[22/Oct/2013 10:45:31] koff_reqPost.cpp: Aborted message upload from user patrick.deheney@valleyroadcapital.com, folder ~patrick.deheney<_at_>valleyroadcapital.com/Sent Items, message 00002059
[22/Oct/2013 12:16:52] koff_reqPost.cpp: Aborted message upload from user frederic.boua@valleyroadcapital.com, folder ~frederic.boua<_at_>valleyroadcapital.com/INBOX, message 00000034
[22/Oct/2013 12:18:52] koff_reqPost.cpp: Aborted message upload from user frederic.boua@valleyroadcapital.com, folder ~frederic.boua<_at_>valleyroadcapital.com/INBOX, message 00000034
[22/Oct/2013 12:19:03] koff_reqPost.cpp: Aborted message upload from user patrick.deheney@valleyroadcapital.com, folder ~patrick.deheney<_at_>valleyroadcapital.com/Drafts, message 000006bc
[22/Oct/2013 12:26:19] koff_reqPost.cpp: Aborted message upload from user patrick.deheney@valleyroadcapital.com, folder ~patrick.deheney<_at_>valleyroadcapital.com/Drafts, message 000006bc
[22/Oct/2013 12:29:14] koff_reqPost.cpp: Aborted message upload from user patrick.deheney@valleyroadcapital.com, folder ~patrick.deheney<_at_>valleyroadcapital.com/Drafts, message 000006bc
[22/Oct/2013 12:31:34] koff_reqPost.cpp: Aborted message upload from user patrick.deheney@valleyroadcapital.com, folder ~patrick.deheney<_at_>valleyroadcapital.com/Drafts, message 000006bc
[22/Oct/2013 15:01:23] koff_reqPost.cpp: Aborted message upload from user frederic.boua@valleyroadcapital.com, folder ~frederic.boua<_at_>valleyroadcapital.com/INBOX, message 00000034
[22/Oct/2013 15:03:23] koff_reqPost.cpp: Aborted message upload from user frederic.boua@valleyroadcapital.com, folder ~frederic.boua<_at_>valleyroadcapital.com/INBOX, message 00000038
[22/Oct/2013 15:09:17] koff_reqPost.cpp: Aborted message upload from user frederic.boua@valleyroadcapital.com, folder ~frederic.boua<_at_>valleyroadcapital.com/Sent Items, message 00000020
[22/Oct/2013 16:54:50] koff_reqPost.cpp: Aborted message upload from user pierre.kladny@valleyroadcapital.com, folder ~pierre.kladny<_at_>valleyroadcapital.com/Sent Items, message 000050ce
[22/Oct/2013 16:56:51] koff_reqPost.cpp: Aborted message upload from user pierre.kladny@valleyroadcapital.com, folder ~pierre.kladny<_at_>valleyroadcapital.com/Sent Items, message 000050d0
[22/Oct/2013 17:37:06] koff_reqPost.cpp: Aborted message upload from user patrick.deheney@valleyroadcapital.com, folder ~patrick.deheney<_at_>valleyroadcapital.com/Sent Items, message 0000205a
  •  
Neil Whiteside (Kerio)

Messages: 318

Karma: 35
Send a private message to this user
Hello Pierre,

You need to raise a support ticket for this, so we can investigate and assist more thoroughly.

We're probably going to want to see logs and config files.

Best regards,

Neil.

Knowledge Base: http://kb.kerio.com/.
Looking for technical support? http://www.kerio.com/support
  •  
Mouste

Messages: 6
Karma: 2
Send a private message to this user
Hi Neil,

I opened a ticket.

Regards

Pierre
Previous Topic: Wrong from-address after update to 8.2
Next Topic: Forward to external host, rejected as spam
Goto Forum:
  


Disclaimer:
Kerio discussion forums are intended for open communication between forum members and may contain information and material posted by members which may be useful in learning about Kerio products. The discussion forums are not intended to provide technical support for any specific product. Any information implied or expressed in the discussion forums is that of the posting member. Kerio is in no way responsible for the information posted in the forums, or its accuracy. Kerio employees may participate in the discussions, but their postings do not represent an offical position of the company on any issues raised or discussed. Kerio reserves the right to monitor and maintain the forums to promote free and accurate exchange of information.

Current Time: Wed Sep 20 23:48:13 CEST 2017

Total time taken to generate the page: 0.00408 seconds
.:: Contact :: Home ::.
Powered by: FUDforum 3.0.4.