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nhoague

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When someone uses the dial by name function, is it possible to have the recorded name play rather than the system spelling out the name?
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Filip Jenicek (Kerio)

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Hi,

yes, it uses the name recorded in voicemail. You can record it by pressing 0, 3 from the voicemail main menu.

Filip

[Updated on: Tue, 29 October 2013 08:50]

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tomjac

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Is it possible to record our own instruction messages to replace the robotic-sounding "Welcome to the directory"?
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Vladimir Toncar (Kerio)

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You can upload your own prompt set in under Advanced Options > General > Localization. If you want to replace just the one message, you need to fetch the whole prompt set from Operator (via SSH), replace the file, zip the directory structure and then upload it as the custom prompt set.
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tomjac

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Where is the prompt set stored within the filesystem?
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Filip Jenicek (Kerio)

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Hi,

Operator's voiceprompts are stored in /usr/share/asterisk/sounds

How to enable ssh is described in this article: http://kb.kerio.com/product/kerio-operator/server-configurat ion-kerio-operator/uploading-configuration-files-to-kerio-op erator-tftp-server-1014.html

Filip

[Updated on: Thu, 07 November 2013 07:44]

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