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diaste

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Hello Folks,

I Have a problem with new kerio connect 8.2.
My situation is:

1 server ubuntu linux 12.04 LTS with kerio 8.2
70 miscellaneous client (Xp with office 2007 SP3, Windows 7 with office 2007 SP3, Windows 7 with office 2010 and Windows 7 with office 2013)

Sometimes some client crashes, the connector has the blue arrow upgrade and remains in this state until I restart outlook, in this state outlook not receive or send any emails.
It happens more on XP but I have seen cases on windows 7.

Apparently only happens with Office 2007, any suggestions?

I have tried everything, I deleted the cache, I removed the outlook profile and recreated it. I have uninstalled and reinstalled the connector. Nothing seems to have worked.

Please help me
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Pavel Dobry (Kerio)

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I recommend to update to Kerio Connect 8.2.1. Read the change log for this version. Similar problem has been fixed there.
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Pavel Dobry (Kerio)

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http://www.kerio.com/connect/history

- It is no longer necessary to restart the Outlook, when the message synchronization spontaneously stops.
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diaste

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Ok thanks. I schedule the upgrade.

Regards
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diaste

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Update the server 30 minute ago, I hope to solve the problem.

I will update you in this topic
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diaste

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has been a week since updating the server and no problem has come back for the moment.

We hope that the problem disappeared.

Thanks for the support
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