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Jim Bob Jones

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Hi - I've been using Kerio Connect for a couple of years with no major problems.

I'm still using version 7.4.3.

Ive looked at other threads about similar problems and don't really understand the majority of guidance given - so please be patient Confused

The error message received when I email myself from a different account is:

This is an automatically generated Delivery Status Notification.

THIS IS A WARNING MESSAGE ONLY.

YOU DO NOT NEED TO RESEND YOUR MESSAGE.

Delivery to the following recipients has been delayed


After another day a failure to deliver message comes through.

Can anyone help?
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mwd

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You really need to provide more information such as the log files and the failure message.

There could be a number of reasons for the issue but without the error logs and messages it is hard to say.
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Jim Bob Jones

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Thank you for responding. How do I access the error logs?
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freakinvibe

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The error logs are in the Kerio Admin Console.

But it would also be helpful if you can provide the full content of the mail with the warning message.

Quote:
THIS IS A WARNING MESSAGE ONLY.

YOU DO NOT NEED TO RESEND YOUR MESSAGE.

Delivery to the following recipients has been delayed


Any text below that message would be helpful.

It looks like your server is not reachable from the outside, but the reason can only be determined with logs.

Have you already tried just to restart the mail server?

Dexion AG - The Blackberry Specialists in Switzerland
https://dexionag.ch
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Jim Bob Jones

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problem solved - it was to do with my website hosting fee now being renewed.
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