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PascalDorland

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Hi fellow mailadmins..

I am trying to set a footer for our domain, company wide through the Kerio admin interface.
The font I am using in the webinterface is "Arial". (there are just 3 fonts to choose from)

Send mails are received well on a Mac, however, Outlook is making a mess of it and
decides to use Times New Roman as font, which looks like the disclaimer is made on a typewriter.

Going "under water" (OS Linux) learns me the footer is probably stored in the core or mailserver file (Binary). The "Footer" folder in the settings directory is empty.

Has anyone got any experience with this issue that I would like to see solved?
I am aware that receiving clients decide what to do with the markup of mails, but rendering an Arial font should be mandatory?

Hope to hear from someone..!

Thanks in advance..

Pascal
ICT Consultant / Engineer for de Toekomst Netservices.
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Vink

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The domain footer is stored in the mailserver.cfg file.
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Neil Whiteside (Kerio)

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Hello Pascal,

I've done some tests on my system here.

Try changing the Domain Footer font to Courier via the webadmin interface. Save/Apply the changes.

Then go back in and change it to Arial, and save/apply.

In my mailserver.cfg file the font was not stored as part of the config originally; but was specified as Courier, then Arial, once I changed it.

I hope this helps.

Best regards,

Neil.

[Updated on: Thu, 12 December 2013 15:39]


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PascalDorland

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Hi Neil, thanks for your solution, that seems to have done the trick! I can confirm that the change to Arial and back to Courier solves my problem with the footer... Way to go..

Best regards,

Pascal
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Neil Whiteside (Kerio)

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Excellent - thanks for letting me know, Pascal!

Knowledge Base: http://kb.kerio.com/.
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