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fsupport

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Hi,

we got a SPA504G connected to the kerio box,
if we have a current call and we hit the Xfer button we only have just 1 sec to dial the other number where we want to transfer to.

can we increase that time?

thanks in advance


edit:
when we pres the Xfer button we hear the unavailible tune after the 1 sec.
maybe the problem comes from a Offhook timer ?
any thoughts anyone?

[Updated on: Fri, 27 December 2013 12:38]

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Vladimir Toncar (Kerio)

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Hi,

Do you auto-provision the phones or are they configured manually?

Vladimir
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Filip Jenicek (Kerio)

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By default, the timeout should be set to five seconds. Operator doesn't change touch the value in provisioning. See <https://supportforums.cisco.com/docs/DOC-18128> for more information.
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