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jmcintyre

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(KC 8.2.0 running on MacOS 10.8 )

In the past, if I recall correctly, whenever we purchased new user licenses or renewed our software maintenance we would have to run through a license installation process to get our installation to fetch and acknowledge the updated licenses.

A few weeks ago we paid our reseller for the annual maintenance renewal, but KC still shows the original (looming) expiration date.

When I click on the "Install license" link in the admin console, the console just hangs. The top pane says "Loading..." but nothing ever happens.

While I'm waiting for a reply from our reseller, is there anything else I can try?

[Updated on: Wed, 08 January 2014 00:27]

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Pavel Dobry (Kerio)

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Try to enable "Report problems in administration" in the Administration Settings. It should help.
This issue should be also addressed in 8.2.2 update.
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jmcintyre

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Thank you, Pavel. The link works now.

[Updated on: Wed, 08 January 2014 14:53]

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