Connect. Communicate. Collaborate. Securely.

Home » Kerio User Forums » Kerio Workspace » Cannot Add Groups from Open Directory (Error message when attempting to add a group)
  •  
Jon Gordon

Messages: 3
Karma: 1
Send a private message to this user
Hi all,

Earlier this week, when attempting to add a new group from Open Directory. I received this error message:

"Admin error
An unexpected error occurred in Admin. Other Kerio Workspace operations are not affected. Please tell Kerio Technologies about the problem to help fix it."

The options i am given are Show Data, Send Report and Cancel.

I've sent a report, but as our maintenance ran out in October, i guess i am probably out of luck.

This is the Data from the error window:

Product name: Kerio Workspace
Version: 07cb5f86508f146774a2fac4373a8e50
Module: Admin
UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_1) AppleWebKit/537.73.11 (KHTML, like Gecko) Version/7.0.1 Safari/537.73.11
Platform: MacIntel
ServerOs: undefined
Language: undefined
Resolution: undefined
Zoom: undefined
DetectedBrowser: Safari 7.0
ErrorMessage: Internal Error: Unexpected response: -32603 Error
Url: /ajax.js
Line: N/A
ActiveDialogId: activateGroupsFromDS
NavigationItemId: userGroupsList
WindowSize: 1280x625
RunTime: 1748
DeveloperToolActive: Yes
BrowserSpeed: 77
PreviousWidgetId: splashScreen
CallStack: null

Can anyone help? It would be hugely appreciated...

Thanks...

[Updated on: Fri, 07 February 2014 15:18]

  •  
fishtech

Messages: 626
Karma: 14
Send a private message to this user
Sounds like you have been able to import form OD successfully previously.

If so, have you tried restarting WorkSpace server.

If that does not help try restarting your OD server.

hth,

ft.
Previous Topic: Email notification to project members
Next Topic: Heartbleed Bug in Workspace
Goto Forum:
  


Disclaimer:
Kerio discussion forums are intended for open communication between forum members and may contain information and material posted by members which may be useful in learning about Kerio products. The discussion forums are not intended to provide technical support for any specific product. Any information implied or expressed in the discussion forums is that of the posting member. Kerio is in no way responsible for the information posted in the forums, or its accuracy. Kerio employees may participate in the discussions, but their postings do not represent an offical position of the company on any issues raised or discussed. Kerio reserves the right to monitor and maintain the forums to promote free and accurate exchange of information.

Current Time: Mon Oct 23 00:43:50 CEST 2017

Total time taken to generate the page: 0.00413 seconds
.:: Contact :: Home ::.
Powered by: FUDforum 3.0.4.