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Home » Kerio User Forums » Kerio Workspace » Cannot Add Groups from Open Directory (Error message when attempting to add a group)
Jon Gordon

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Hi all,

Earlier this week, when attempting to add a new group from Open Directory. I received this error message:

"Admin error
An unexpected error occurred in Admin. Other Kerio Workspace operations are not affected. Please tell Kerio Technologies about the problem to help fix it."

The options i am given are Show Data, Send Report and Cancel.

I've sent a report, but as our maintenance ran out in October, i guess i am probably out of luck.

This is the Data from the error window:

Product name: Kerio Workspace
Version: 07cb5f86508f146774a2fac4373a8e50
Module: Admin
UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_1) AppleWebKit/537.73.11 (KHTML, like Gecko) Version/7.0.1 Safari/537.73.11
Platform: MacIntel
ServerOs: undefined
Language: undefined
Resolution: undefined
Zoom: undefined
DetectedBrowser: Safari 7.0
ErrorMessage: Internal Error: Unexpected response: -32603 Error
Url: /ajax.js
Line: N/A
ActiveDialogId: activateGroupsFromDS
NavigationItemId: userGroupsList
WindowSize: 1280x625
RunTime: 1748
DeveloperToolActive: Yes
BrowserSpeed: 77
PreviousWidgetId: splashScreen
CallStack: null

Can anyone help? It would be hugely appreciated...


[Updated on: Fri, 07 February 2014 15:18]


Messages: 626
Karma: 14
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Sounds like you have been able to import form OD successfully previously.

If so, have you tried restarting WorkSpace server.

If that does not help try restarting your OD server.


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