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Home » Kerio User Forums » Kerio Operator » Fax PDF corrupt (Fax PDF corrupt)
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DigiWorks

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Hello,

We have setup the KO to receive faxes. But all pdf's attached to the e-mail are corrupted.
I even tried to send my self a fax through the webclient by directly send it to extention 87.

Anyone have the same problem?

Regards,
Erik (Digiworks)

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DigiWorks

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I just noticed that the attached .TIF file also is corrupt.
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Filip Jenicek (Kerio)

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Hi,

could you upload the TIFF file as well?

Filip

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DigiWorks

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Hello Filip,

I have attached the TIF File.
This one is also corrupt.


We are running: 2.2.3 build 2713

Regards,

Erik
DigiWorks

[Updated on: Mon, 17 February 2014 12:10]

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Filip Jenicek (Kerio)

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You are right, the tiff is corrupted. Is there anything interesting in the logs?

Does it happen with other PDF files or other fax machines?

Is Operator running in a virtual machine?
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vrem

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similar problem. operator works in hyper-v server 2008r2.
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DigiWorks

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Hi Filip,

Yes, we are running Kerio Operator virtual.


I send you the log via PM.

Regards,

Erik

[Updated on: Wed, 16 April 2014 13:11]

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