Home » Kerio User Forums » Kerio Operator » Sales force intergration, (Queue`d calls wont show in salesforce)

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hi all,

we are intergrating salesforce with our kerio operator.
and i just stumbled on a small issue/problem.

if i would call a user directly then salesforce will show *ringing* from number x
but when i call the "call queue* where this same users is a member of, then it wont show *ringing* from number x in salesforce,
then it will only show in sales force after i picked up the phone.

is there a way to fix/change this?

Filip Jenicek (Kerio)

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I've filed a bug in our tracking system.

Thank you,
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