Home » Kerio User Forums » Kerio Control » Kerio VPN Client Installation Error (Kerio VPN Client Installation Error 28201 on Windows XP)

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Hi, I have a problem with Kerio VPN Client installation. It shows like this:

Error 28201. Failed to install VPN device driver. Command:CREATE. Action:CreateDevice. Result: 0x8007000D,unspecified error.

Could anyone help me, please!
Jonas Rodrigues (Kerio)

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Hi Ahmad,

Have you had Kerio VPN client installed previously? If so please submit a support ticket and ask for KTUninstaller.

All the best,


Kerio Technical Support
Log Support Incidents here: http://www.kerio.com/support
Also, please use our KB: http://kb.kerio.com

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Hi Jonas,

Thank you for kindly replying. No, I haven't had installed Kerio VPN Client before.

This is the first time to install it...
Carsten Maas (Kerio)

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technical support can be reached by phone or mail. For details


[Updated on: Fri, 20 May 2016 09:35]

Carsten Maas
Senior Technical Marketing Engineer
Kerio Technologies

Kerio Deutschland youtube Channel

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Please help me I received a same error.

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