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Home » Kerio User Forums » Kerio Connect » Kerio Connect 8.2.2 Cannot work properly  () 1 Vote
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Jack Phan

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Dear anyone,
Does anyone has trouble like me?

I install Kerio Connect on CentOS (VPS with 1,5 GB RAM, and 2G swap) and it worked very smooth.

Three days ago, It could not work properly. When It's started, It work so nice, but just few mins, I cannot access any service of it (web, webadmin, pop3, imap, smtp with or without SSL).
I have to restart service, and only few mins, the trouble to be continued

How can I fix it.

Waiting for your help,

Jack Phan
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Kedar

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you should look to system what it does when Kerio Connect is not accessible (CPU, RAM usage...)
Look to the Kerio Connect logs - especially Error, Warning and Security logs.
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Jack Phan

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My VPS is working fine exclude kerio connect.
When VPS is running only kerio connect, Ram: 35%
Logs: does not write any about problem.

Can you help me?
Thanks
Jack Phan
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ICT and Me

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Jack,

Do you have enough disc space free? Maybe very large log file or looping email in queue.
Kerio Connect stops working when there is no disc space. Had this once with customer. Mail queue was running full on disc.

Check this on the commandline in the mailstore/logs and mailstore/queues

[Updated on: Wed, 19 March 2014 16:30]


ICT and Me
Carlo Turk
The Netherlands
www.ictandme.nl
  •  
Jack Phan

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Hi ICT and Me,

I checked. My VPS just run in a few weeks. Disk space is used around 4GB.
How can you tell me to fix it.
Thanks,
Jack Phan
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MarkK

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Try enabling some of the options (Messages) in the Debug log. Kerio has several items that you can monitor that way to help you track down what is happening.
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Jack Phan

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After all, I have to create full backup and fresh install Kerio Connect.
At now, It's working properly,
Thanks for you help.
Jack Phan
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