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Vladimir Toncar (Kerio)

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Hi,

Kerio Operator 2.3.0 Beta 1 was published yesterday. This post provides a brief overview of what is new in this release.

Click to Call Integration with Kerio Connect

Starting with Connect 8.3, users can click on telephone numbers in the Kerio Connect client interface and have the number dialed from their office phone. Kerio Operator supports the feature with "cleaning" the numbers (removing dots, commas, hashes, and the like) and with rules for re-writing them to a format that can be dialed from the Operator PBX.

Automatic Provisioning Support for Aastra Phones

Operator makes the life of PBX administrators easier by providing automatic configuration for a wide range of SIP phones. Version 2.3.0 extends the list of supported phones with several Aastra models.

Call Monitoring

Call Monitoring is a feature that can be useful in call center deployments. It allows supervisors to listen to calls handled by the center's agents. Kerio Operator 2.3 also allows for monitoring with optional "whispering" (talking to just the employee handling the call), or optional talking to both sides of the call.

Other Improvements

* The underlying operating system is now based on Debian Wheezy.
* Asterisk binary upgraded to version 1.8.26.1.
* DAHDI drivers upgraded to version 2.9.0.1.
* Improved detection of the congestion/busy states with PRI links.
* Added auto-provisioning support for Yealink W52P.
* Allow daily reset of the call queues' statistics.
* Improved usability of the DNS settings dialog.
* Improved the message about upcoming upgrade.
* Use buffered grid view for the CDR log (faster scrolling in long logs).

Please note that as any other beta, this version should not be used in production deployments.

Enjoy!
Vladimir

[Updated on: Mon, 14 April 2014 15:10]

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