Home » Kerio User Forums » Kerio Connect » Sophos AV not restarting after def. update (Kerio 8.2.3 Sophos AV)

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Hi all,
I am having an issue here with the build in Sophos AV not restarting after a virus def. update.
Then I need to disable the build in Sophos AV, then enable it again and it will work again until the next update, or maybe failure to update the virus definitions.
Anyone know how to fix this problem?
Thx for your help!
Neil Whiteside (Kerio)

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Hello Coolknight8888,

This KnowledgeBase article should help:


If it still gives you problems, I'd recommend that you raise a support ticket.

Best regards,


Knowledge Base: http://kb.kerio.com/.
Looking for technical support? http://www.kerio.com/support
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