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tonyswu

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Hi,

I have a few users reporting that whatever they do, they cannot make Folders to Sync settings match between webmail client and Apple Calendar client. Please see attached screenshot as an example. I should be seeing 3 shared calendar, Calendar, Out of Office, and Rotation. But I only see two of them in my Calendar program. I've tried:

• Toggle the problematic calendar folder on and off.
• Revoke and reapply permission.
• Remove account on Apple Calendar and re-add account.

None of the above fixed the problem. The interesting thing is after I removed the account from Apple Calendar and re-added it, a different folder ended up not showing.

Please advise.

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MacLab

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Here's what we have been seeing which may be similar.

Sharing of calendars will not get to Apple Calendar/iCal for the person who is allowed to view if the permission is set to "Can view." We must go back, change the permission to "can change" and then the user gets the invite in iCal. We then revoke the change permission, downgrading it to "can view" to get where we really want to be.

Sorry to hijack if this is entirely different, but thought it might have some relation.

MacLab, Inc.
Kerio Certified Partner, Reseller, Hosting Provider, Kerio Connect Certified.
http://maclaboratory.com
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MacSuperSonic

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But there is the orange "calendar" in iCal? Shocked

Or am I missing something?

[img]./fa/3409/0/[/img]

[Updated on: Thu, 10 April 2014 09:30]

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tonyswu

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I probably should've used another image lol

That orange calendar is my own. I should see another calendar folder from the shared account dubbed Helpdesk.
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tonyswu

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MacLab
Sharing of calendars will not get to Apple Calendar/iCal for the person who is allowed to view if the permission is set to "Can view." We must go back, change the permission to "can change" and then the user gets the invite in iCal. We then revoke the change permission, downgrading it to "can view" to get where we really want to be.

Sorry to hijack if this is entirely different, but thought it might have some relation.



All the shared calendar folders already have "can change" permission to everyone within the company.

[Updated on: Thu, 10 April 2014 18:36]

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tonyswu

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Perhaps this would be a better screenshot. Notice the difference between my Calendar and webmail client. There is definitely one calendar folder missing. And it is checked in the Folders to Sync option.

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MacSuperSonic

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And in the Folders to sync panel you have checked the calendar?
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tonyswu

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Another screenshot. You can see side by side by side what it looks like in Apple Calendar, webmail client, and folders to sync settings. You can see clearly I have checked all 3 calendar folders to sync, and you can see that they do show in webmail client, and you can also see that one is missing from Apple Calendar.

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tonyswu

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Shameless self-bump.
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tonyswu

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Fixed my own problem.

1. Remove all subscribed calendar folders from webmail.

2. From command line:

cd /$PATH-To-STORE/store/mail/domain.com/username/
vi folder.map

And remove everything between <folder-map> and </folder-map>

3. Re-add all the subscribed folders and re-set the folder to sync settings.
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