Home » Kerio User Forums » Kerio Connect » Kerio Connect Windows Blank, Old Webmail Works (Can't Get New Connect to Display Items, Old Webmail Works, One User Only)

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When logging into webmail, graphics show up, but all windows are blank. No folders, no messages, no previews. I can go to calenders, contacts, etc, but nothing shows up their either. If i click compose, it does pull up properly, and it does work properly.

If I try the old email interface, everything pops up normally. Going back to the new connect interface and everything is still blank.

The user normally uses Outlook with the connector. We have had no issues with this, or with their Android phone.

Any thoughts on correcting this issue? Thank you.

**I failed to mention this is only on one specific user. The other accounts I have checked function normally all around.

[Updated on: Fri, 18 April 2014 17:54]

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