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dkrohn

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Kerio control 8.3.0

Message on dashboard The internal antivirus has failed to start
ANYONE HAVE ANY IDEAS?


DEBUG LOG SHOWS;
[05/May/2014 20:03:34] {avir_plugins} Primary AV update check time period passed
[05/May/2014 20:03:34] {avir_plugins} Update is in progress
[05/May/2014 20:03:34] {avir_plugins} progress event: S
[05/May/2014 20:03:34] {avir_plugins} starting plugin
[05/May/2014 20:03:34] {avir_plugins} forkServer() going to create server process
[05/May/2014 20:03:34] {avir_plugins} (PID: 12087) forkServer() server process created, waiting for connection with server
[05/May/2014 20:03:34] {avir_plugins} (PID: 12087) forkServer() server is running, creating send and recv. thread
[05/May/2014 20:03:34] {avir_plugins} (PID: 12087) recvThread() is started
[05/May/2014 20:03:34] {avir_plugins} (PID: 12087) Sophos_plugin: Initializing Sophos plugin...
[05/May/2014 20:03:34] {avir_plugins} (PID: 12087) Sophos_plugin: Maximum thousands loops around central pattern-matching loop: 500
[05/May/2014 20:03:34] {avir_plugins} (PID: 12087) Sophos_plugin: Maximum count of files in parent archive: 10000
[05/May/2014 20:03:34] {avir_plugins} (PID: 12087) Sophos_plugin: Maximum length of decompressed data from the current compressed stream: 256 MB
[05/May/2014 20:03:34] {avir_plugins} (PID: 12087) Sophos_plugin: Ignore encrypted files: 0
[05/May/2014 20:03:34] {avir_plugins} (PID: 12087) Sophos_plugin: The plugin is prepared for updating phase
[05/May/2014 20:03:34] {avir_plugins} plugin is running
[05/May/2014 20:03:34] {avir_plugins} progress event: S
[05/May/2014 20:03:34] {avir_plugins} (PID: 12087) Sophos_plugin: Checking for Sophos antivirus update on sophos-update.kerio.com...
[05/May/2014 20:03:34] {avir_plugins} (PID: 12087) Sophos_plugin: Downloading mirror structure...
[05/May/2014 20:03:34] {avir_plugins} (PID: 12087) Sophos_plugin: Downloading sophos/update.php.new ...
[05/May/2014 20:03:34] {avir_plugins} progress event: U 1
[05/May/2014 20:03:34] {avir_plugins} progress event: U 0
[05/May/2014 20:03:35] {avir_plugins} Last message repeated 3 times
[05/May/2014 20:03:35] {avir_plugins} progress event: U 100
[05/May/2014 20:03:35] {avir_plugins} Last message repeated 3 times
[05/May/2014 20:03:35] {avir_plugins} (PID: 12087) Sophos_plugin: Trying to get actual scanning instance...
[05/May/2014 20:03:35] {avir_plugins} (PID: 12087) Sophos_plugin: Found scanning Sophos engine in sophos/2014-05-05-14-52-07/
[05/May/2014 20:03:35] {avir_plugins} (PID: 12087) Sophos_plugin: Directory sophos/2014-05-05-20-03-35/ for new bundle has been created.
[05/May/2014 20:03:35] {avir_plugins} (PID: 12087) Sophos_plugin: Trying to update API files
[05/May/2014 20:03:35] {avir_plugins} (PID: 12087) Sophos_plugin: Downloading sophos/2014-05-05-20-03-35/bundle/api-files.list.new ...
[05/May/2014 20:03:35] {avir_plugins} progress event: U 1
[05/May/2014 20:03:35] {avir_plugins} progress event: U 0
[05/May/2014 20:03:35] {avir_plugins} progress event: U 0
[05/May/2014 20:03:35] {avir_plugins} progress event: U 100
[05/May/2014 20:03:35] {avir_plugins} Last message repeated 3 times
[05/May/2014 20:03:35] {avir_plugins} (PID: 12087) Sophos_plugin: There are 1 files to check
[05/May/2014 20:03:35] {avir_plugins} (PID: 12087) Sophos_plugin: Looking for new ones...
[05/May/2014 20:03:35] {avir_plugins} (PID: 12087) Sophos_plugin: There are 1 files to copy
[05/May/2014 20:03:35] {avir_plugins} (PID: 12087) Sophos_plugin: The component is already up-to-date.
[05/May/2014 20:03:35] {avir_plugins} (PID: 12087) Sophos_plugin: Trying to extract API files
[05/May/2014 20:03:36] {avir_plugins} (PID: 12087) Sophos_plugin: API files have been extracted
[05/May/2014 20:03:36] {avir_plugins} (PID: 12087) Sophos_plugin: Trying to update database files
[05/May/2014 20:03:36] {avir_plugins} (PID: 12087) Sophos_plugin: Downloading sophos/2014-05-05-20-03-35/vdb/db-files.list.new ...
[05/May/2014 20:03:36] {avir_plugins} progress event: U 1
[05/May/2014 20:03:36] {avir_plugins} progress event: U 0
[05/May/2014 20:03:36] {avir_plugins} progress event: U 5
[05/May/2014 20:03:36] {avir_plugins} progress event: U 12
[05/May/2014 20:03:36] {avir_plugins} progress event: U 18
[05/May/2014 20:03:36] {avir_plugins} progress event: U 25
[05/May/2014 20:03:36] {avir_plugins} progress event: U 32
[05/May/2014 20:03:36] {avir_plugins} progress event: U 39
[05/May/2014 20:03:36] {avir_plugins} progress event: U 45
[05/May/2014 20:03:36] {avir_plugins} progress event: U 52
[05/May/2014 20:03:36] {avir_plugins} progress event: U 59
[05/May/2014 20:03:36] {avir_plugins} progress event: U 66
[05/May/2014 20:03:36] {avir_plugins} progress event: U 73
[05/May/2014 20:03:36] {avir_plugins} progress event: U 79
[05/May/2014 20:03:36] {avir_plugins} progress event: U 86
[05/May/2014 20:03:36] {avir_plugins} progress event: U 93
[05/May/2014 20:03:36] {avir_plugins} progress event: U 100
[05/May/2014 20:03:36] {avir_plugins} Last message repeated 3 times
[05/May/2014 20:03:36] {avir_plugins} (PID: 12087) Sophos_plugin: There are 152 files to check
[05/May/2014 20:03:36] {avir_plugins} (PID: 12087) Sophos_plugin: Looking for new ones...
[05/May/2014 20:03:36] {avir_plugins} (PID: 12087) Sophos_plugin: There are 152 files to copy
[05/May/2014 20:03:41] {avir_plugins} (PID: 12087) Sophos_plugin: The component is already up-to-date.
[05/May/2014 20:03:41] {avir_plugins} (PID: 12087) Sophos_plugin: Database 498 has been prepared
[05/May/2014 20:03:41] {avir_plugins} (PID: 12087) Sophos_plugin: There are no new database files to download
[05/May/2014 20:03:41] {avir_plugins} (PID: 12087) Sophos_plugin: Trying to update IDE files for engine 498
[05/May/2014 20:03:41] {avir_plugins} (PID: 12087) Sophos_plugin: Downloading sophos/2014-05-05-20-03-35/ide/ide-files.list.new ...
[05/May/2014 20:03:41] {avir_plugins} progress event: U 1
[05/May/2014 20:03:41] {avir_plugins} progress event: U 0
[05/May/2014 20:03:41] {avir_plugins} progress event: U 1
[05/May/2014 20:03:41] {avir_plugins} progress event: U 2
[05/May/2014 20:03:41] {avir_plugins} progress event: U 3
[05/May/2014 20:03:41] {avir_plugins} progress event: U 5
[05/May/2014 20:03:41] {avir_plugins} progress event: U 6
[05/May/2014 20:03:41] {avir_plugins} progress event: U 7
[05/May/2014 20:03:41] {avir_plugins} progress event: U 9
[05/May/2014 20:03:41] {avir_plugins} progress event: U 10
[05/May/2014 20:03:41] {avir_plugins} progress event: U 11
[05/May/2014 20:03:41] {avir_plugins} progress event: U 13
[05/May/2014 20:03:41] {avir_plugins} progress event: U 14
[05/May/2014 20:03:41] {avir_plugins} progress event: U 16
[05/May/2014 20:03:41] {avir_plugins} progress event: U 17
[05/May/2014 20:03:41] {avir_plugins} progress event: U 18
[05/May/2014 20:03:41] {avir_plugins} progress event: U 20
[05/May/2014 20:03:41] {avir_plugins} progress event: U 21
[05/May/2014 20:03:41] {avir_plugins} progress event: U 22
[05/May/2014 20:03:41] {avir_plugins} progress event: U 24
[05/May/2014 20:03:41] {avir_plugins} progress event: U 25
[05/May/2014 20:03:41] {avir_plugins} progress event: U 26
[05/May/2014 20:03:41] {avir_plugins} progress event: U 28
[05/May/2014 20:03:41] {avir_plugins} progress event: U 29
[05/May/2014 20:03:41] {avir_plugins} progress event: U 30
[05/May/2014 20:03:41] {avir_plugins} progress event: U 32
[05/May/2014 20:03:41] {avir_plugins} progress event: U 33
[05/May/2014 20:03:41] {avir_plugins} progress event: U 35
[05/May/2014 20:03:41] {avir_plugins} progress event: U 36
[05/May/2014 20:03:41] {avir_plugins} progress event: U 37
[05/May/2014 20:03:41] {avir_plugins} progress event: U 39
[05/May/2014 20:03:41] {avir_plugins} progress event: U 40
[05/May/2014 20:03:41] {avir_plugins} progress event: U 41
[05/May/2014 20:03:41] {avir_plugins} progress event: U 43
[05/May/2014 20:03:41] {avir_plugins} progress event: U 44
[05/May/2014 20:03:41] {avir_plugins} progress event: U 45
[05/May/2014 20:03:41] {avir_plugins} progress event: U 47
[05/May/2014 20:03:41] {avir_plugins} progress event: U 48
[05/May/2014 20:03:41] {avir_plugins} progress event: U 49
[05/May/2014 20:03:41] {avir_plugins} progress event: U 51
[05/May/2014 20:03:41] {avir_plugins} progress event: U 52
[05/May/2014 20:03:41] {avir_plugins} progress event: U 54
[05/May/2014 20:03:41] {avir_plugins} progress event: U 55
[05/May/2014 20:03:41] {avir_plugins} progress event: U 56
[05/May/2014 20:03:41] {avir_plugins} progress event: U 58
[05/May/2014 20:03:41] {avir_plugins} progress event: U 59
[05/May/2014 20:03:41] {avir_plugins} progress event: U 60
[05/May/2014 20:03:41] {avir_plugins} progress event: U 62
[05/May/2014 20:03:41] {avir_plugins} progress event: U 63
[05/May/2014 20:03:41] {avir_plugins} progress event: U 64
[05/May/2014 20:03:41] {avir_plugins} progress event: U 66
[05/May/2014 20:03:41] {avir_plugins} progress event: U 67
[05/May/2014 20:03:41] {avir_plugins} progress event: U 68
[05/May/2014 20:03:41] {avir_plugins} progress event: U 70
[05/May/2014 20:03:41] {avir_plugins} progress event: U 71
[05/May/2014 20:03:41] {avir_plugins} progress event: U 73
[05/May/2014 20:03:41] {avir_plugins} progress event: U 74
[05/May/2014 20:03:41] {avir_plugins} progress event: U 75
[05/May/2014 20:03:41] {avir_plugins} progress event: U 77
[05/May/2014 20:03:41] {avir_plugins} progress event: U 78
[05/May/2014 20:03:41] {avir_plugins} progress event: U 79
[05/May/2014 20:03:41] {avir_plugins} progress event: U 81
[05/May/2014 20:03:41] {avir_plugins} progress event: U 82
[05/May/2014 20:03:41] {avir_plugins} progress event: U 83
[05/May/2014 20:03:41] {avir_plugins} progress event: U 85
[05/May/2014 20:03:41] {avir_plugins} progress event: U 86
[05/May/2014 20:03:41] {avir_plugins} progress event: U 87
[05/May/2014 20:03:41] {avir_plugins} progress event: U 89
[05/May/2014 20:03:41] {avir_plugins} progress event: U 90
[05/May/2014 20:03:41] {avir_plugins} progress event: U 92
[05/May/2014 20:03:41] {avir_plugins} progress event: U 93
[05/May/2014 20:03:41] {avir_plugins} progress event: U 94
[05/May/2014 20:03:41] {avir_plugins} progress event: U 96
[05/May/2014 20:03:41] {avir_plugins} progress event: U 97
[05/May/2014 20:03:41] {avir_plugins} progress event: U 98
[05/May/2014 20:03:42] {avir_plugins} progress event: U 100
[05/May/2014 20:03:42] {avir_plugins} Last message repeated 3 times
[05/May/2014 20:03:42] {avir_plugins} (PID: 12087) Sophos_plugin: There are 778 files to check
[05/May/2014 20:03:42] {avir_plugins} (PID: 12087) Sophos_plugin: Looking for new ones...
[05/May/2014 20:03:42] {avir_plugins} (PID: 12087) Sophos_plugin: There are 776 files to copy
[05/May/2014 20:03:42] {avir_plugins} (PID: 12087) Sophos_plugin: There are 2 files to download
[05/May/2014 20:03:42] {avir_plugins} progress event: D 0
[05/May/2014 20:03:42] {avir_plugins} (PID: 12087) Sophos_plugin: Downloading sophos/2014-05-05-20-03-35/ide/776.ide ...
[05/May/2014 20:03:43] {avir_plugins} progress event: D 50
[05/May/2014 20:03:43] {avir_plugins} (PID: 12087) Sophos_plugin: Downloading sophos/2014-05-05-20-03-35/ide/777.ide ...
[05/May/2014 20:03:43] {avir_plugins} progress event: D 100
[05/May/2014 20:03:43] {avir_plugins} (PID: 12087) Sophos_plugin: IDE files have been updated
[05/May/2014 20:03:43] {avir_plugins} (PID: 12087) Sophos_plugin: Sophos database has been successfully prepared.
[05/May/2014 20:03:43] {avir_plugins} (PID: 12087) Sophos_plugin: Initializing Sophos plugin...
[05/May/2014 20:03:43] {avir_plugins} (PID: 12087) Sophos_plugin: Maximum thousands loops around central pattern-matching loop: 500
[05/May/2014 20:03:43] {avir_plugins} (PID: 12087) Sophos_plugin: Maximum count of files in parent archive: 10000
[05/May/2014 20:03:43] {avir_plugins} (PID: 12087) Sophos_plugin: Maximum length of decompressed data from the current compressed stream: 256 MB
[05/May/2014 20:03:43] {avir_plugins} (PID: 12087) Sophos_plugin: Ignore encrypted files: 0
[05/May/2014 20:03:43] {avir_plugins} (PID: 12087) Sophos_plugin: Initializing internal Sophos engine...
[05/May/2014 20:03:43] {avir_plugins} (PID: 12087) Sophos_plugin: Trying to initialize Sophos engine with database in sophos/2014-05-05-20-03-35/
[05/May/2014 20:03:43] {avir_plugins} (PID: 12087) Sophos_plugin: Sophos Plugin: Reloading thread has been started.
[05/May/2014 20:03:51] {avir_plugins} (PID: 12087) Engine/Data change notified by SAVI.
[05/May/2014 20:03:51] {avir_plugins} (PID: 12087) Sophos_plugin: Database has been reloaded
[05/May/2014 20:03:51] {avir_plugins} (PID: 12087) Sophos_plugin: Multi-threaded Sophos plugin has been initialized successfully.
[05/May/2014 20:03:51] {avir_plugins} (PID: 12087) Sophos_plugin: The engine has been initialized
[05/May/2014 20:03:51] {avir_plugins} Plug-in updated successfully
[05/May/2014 20:03:51] {avir_plugins} Replacing original scanning server...
[05/May/2014 20:03:51] {avir_plugins} (PID: 12087) sendThread() is already stopped
[05/May/2014 20:03:51] {avir_plugins} (PID: 12087) sendThread() is started
[05/May/2014 20:03:51] {avir_plugins} progress event: E
[05/May/2014 20:04:51] {avir_plugins} (PID: 11637) unable to recieve msg header, pipe closed
[05/May/2014 20:04:51] {avir_plugins} (PID: 11637) recvThread() is stopped
[05/May/2014 20:04:51] {avir_plugins} (PID: 11637) sendThread() is stopped
[05/May/2014 20:04:51] {avir_plugins} killServer() server is killed
[05/May/2014 20:04:51] {avir_plugins} ClientDispatcher::stop() server killed
[05/May/2014 20:04:51] {avir_plugins} ClientDispatcher::stop() all reqs are terminated
[05/May/2014 20:04:51] {avir_plugins} ClientDispatcher::stop() all proxies are unregistered
[05/May/2014 20:04:51] {avir_plugins} Plugin stopped
[05/May/2014 20:04:51] {avir_plugins} Internal plugin is going to be stopped.
[05/May/2014 20:04:51] {avir_plugins} UpdateServer has been reseted.
  •  
alexrav

Messages: 8
Karma: 0
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I too have a similar problem to your me an error initializing plugin
  Antivirus and Antispam
  •  
ipAnything

Messages: 7
Karma: 1
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I experience the same issue and only works after rebooting Kerio control.
  •  
Goran

Messages: 326
Karma: 5
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Same here !
Check your free RAM first

But even i have enough free ram... sometimes i got this error...

Question cannot be stupid, but some of the answers can.
Previous Topic: Unknown error 4294967293 ON PPPoE
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