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graeme

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[08/May/2014 17:02:35] Instant Messaging [external]: Syncing all users from domain ********.com failed (UserControlList.sync): com.kerio.im.xmpp.api.XmppException: Failed to open user repository at com.kerio.im.tigase.user.XmppUsersImpl.edit(XmppUsersImpl.ja va:102) at com.kerio.im.core.user.UserControl.sync(UserControl.java:110 ) at com.kerio.im.core.user.UserControlList.sync(UserControlList. java:77) at com.kerio.im.core.user.EventDomainSync.event(EventDomainSync .java:35) at com.kerio.im.core.user.EventDomainSync.event(EventDomainSync .java:15) at com.kerio.im.core.Bus.publish(Bus.java:34) at com.kerio.im.core.domain.DomainControl.check(DomainControl.j ava:94) at com.kerio.im.core.domain.DomainFullSync$ExtDomainsHandler.ha ndle(DomainFullSync.java:83) at com.kerio.im.connect.AdminApi.getAllDomains(AdminApi.java:13 0) at com.kerio.im.connect.ExtServiceImpl.getAllDomains(ExtService Impl.java:99) at com.kerio.im.core.domain.DomainFullSync.sync(DomainFullSync. java:44) at com.kerio.im.core.domain.DomainFullSync.run(Dom

Getting twenty plus of these per day for new domain
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Tomas Skoda (Kerio)

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To get rid of these messages simple delete store/xmpp/database/********.com folder while Kerio Connect is stopped.

To be able to identify source of this problem I need complete error.log, warning.log, debug.log + logs from store/xmpp/logs with Instant Messaging service debug logging enabled from time when this error happens. It may be one time issue (e.g. you killed mailserver process in the middle of enabling domain for IM usage) or it may be problem of exhausted file descriptors (in case you runs Connect server on Linux or Mac and hosts a lot of domains) which will likely happen again.

Cheers,
Tomas
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graeme

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Thank you, have deleted and will monitor it.
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