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sappa

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Hi guys have anybody similar problems ?
after upgrading to new version 8.3.0 b1988 ( running on vmware esxi 5.5 ) I have problem with crashing kerio control. on screen is only one message killed and machine is frozen.

it is happening randomly in 3-4 days intervals and in error.log is this:

[08/May/2014 10:22:30] (11) Failed to send DNS query to server 172.16.1.2
[08/May/2014 10:22:31] Last message repeated 373 times
[08/May/2014 10:40:37] (335544721) DB: unable to connect to database, Firebird DB error message follows:
[08/May/2014 10:40:37] (335544721) Firebird DB: *** IBPP::SQLException ***
[08/May/2014 10:40:37] (335544721) Firebird DB: Context: Database::Connect
[08/May/2014 10:40:37] (335544721) Firebird DB: Message: isc_attach_database failed
[08/May/2014 10:40:37] (335544721) Firebird DB:
[08/May/2014 10:40:37] (335544721) Firebird DB: SQL Message : -902
[08/May/2014 10:40:37] (335544721) Firebird DB: Unsuccessful execution caused by a system error that precludes successful execution of subsequent statements
[08/May/2014 10:40:37] (335544721) Firebird DB:
[08/May/2014 10:40:37] (335544721) Firebird DB: Engine Code : 335544721
[08/May/2014 10:40:37] (335544721) Firebird DB: Engine Message :
[08/May/2014 10:40:37] (335544721) Firebird DB: Unable to complete network request to host "localhost".
[08/May/2014 10:40:37] (335544721) Firebird DB: Failed to establish a connection.
[08/May/2014 10:40:37] (335544721) Firebird DB:
[08/May/2014 10:40:59] (335544721) DB: unable to connect to database, Firebird DB error message follows:
[08/May/2014 10:40:59] (335544721) Firebird DB: *** IBPP::SQLException ***
[08/May/2014 10:40:59] (335544721) Firebird DB: Context: Database::Connect
[08/May/2014 10:40:59] (335544721) Firebird DB: Message: isc_attach_database failed
[08/May/2014 10:40:59] (335544721) Firebird DB:
[08/May/2014 10:40:59] (335544721) Firebird DB: SQL Message : -902
[08/May/2014 10:40:59] (335544721) Firebird DB: Unsuccessful execution caused by a system error that precludes successful execution of subsequent statements
[08/May/2014 10:40:59] (335544721) Firebird DB:
[08/May/2014 10:40:59] (335544721) Firebird DB: Engine Code : 335544721
[08/May/2014 10:40:59] (335544721) Firebird DB: Engine Message :
[08/May/2014 10:40:59] (335544721) Firebird DB: Unable to complete network request to host "localhost".
[08/May/2014 10:40:59] (335544721) Firebird DB: Failed to establish a connection.
[08/May/2014 10:40:59] (335544721) Firebird DB:
[08/May/2014 10:41:01] Starting of Sophos plugin has failed, next try is planned after 30 seconds.
[08/May/2014 10:55:57] (11) Failed to send DNS query to server 172.16.1.2
[08/May/2014 10:55:57] Last message repeated 577 times
[08/May/2014 20:05:51] Antivirus Server error:(PID: 3095) 200:Temporary error, please try again later
[08/May/2014 20:05:51] Unable to perform Sophos update. Error: 200:Temporary error, please try again later

[Updated on: Tue, 13 May 2014 13:51]


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  •  
sgiordy

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Hi, I have the same problem with Control on ESXi 5.5
I have updated today with version 8.3.4 build 2461
No entry in the KB... any suggestion?

[26/Aug/2014 10:43:36] (28) Unable to write antivirus temporary file h t t p://ct1.addthis.com/static/r07/core151.js ((28) Unknown error 28).
[26/Aug/2014 10:43:45] (28) Unable to write antivirus temporary file h t t p://ct1.addthis.com/static/r07/core151.js ((28) Unknown error 28).
[26/Aug/2014 10:53:33] (335544721) Unable to process StatImage, Firebird DB error message follows:
[26/Aug/2014 10:53:33] (335544721) Firebird DB: *** IBPP::SQLException ***
[26/Aug/2014 10:53:33] (335544721) Firebird DB: Context: Transaction::Start
[26/Aug/2014 10:53:33] (335544721) Firebird DB:
[26/Aug/2014 10:53:33] (335544721) Firebird DB: SQL Message : -902
[26/Aug/2014 10:53:33] (335544721) Firebird DB: Unsuccessful execution caused by a system error that precludes successful execution of subsequent statements
[26/Aug/2014 10:53:33] (335544721) Firebird DB:
[26/Aug/2014 10:53:33] (335544721) Firebird DB: Engine Code : 335544721
[26/Aug/2014 10:53:33] (335544721) Firebird DB: Engine Message :
[26/Aug/2014 10:53:33] (335544721) Firebird DB: Unable to complete network request to host "localhost".
[26/Aug/2014 10:53:33] (335544721) Firebird DB: Error writing data to the connection.
[26/Aug/2014 10:53:33] (335544721) Firebird DB:

After these errors, Control has been crashed and I found the VM freezed.

  •  
venkman82

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Same problem, also ESXi 5.5. This error remains in 8.3.3 build 2342.

[25/Sep/2014 09:17:05] (335544721) DB: unable to connect to database, Firebird DB error message follows:
[25/Sep/2014 09:17:05] (335544721) Firebird DB: *** IBPP::SQLException ***
[25/Sep/2014 09:17:05] (335544721) Firebird DB: Context: Database::Connect
[25/Sep/2014 09:17:05] (335544721) Firebird DB: Message: isc_attach_database failed
[25/Sep/2014 09:17:05] (335544721) Firebird DB:
[25/Sep/2014 09:17:05] (335544721) Firebird DB: SQL Message : -902
[25/Sep/2014 09:17:05] (335544721) Firebird DB: Unsuccessful execution caused by a system error that precludes successful execution of subsequent statements
[25/Sep/2014 09:17:05] (335544721) Firebird DB:
[25/Sep/2014 09:17:05] (335544721) Firebird DB: Engine Code : 335544721
[25/Sep/2014 09:17:05] (335544721) Firebird DB: Engine Message :
[25/Sep/2014 09:17:05] (335544721) Firebird DB: Unable to complete network request to host "localhost".
[25/Sep/2014 09:17:05] (335544721) Firebird DB: Failed to establish a connection.
[25/Sep/2014 09:17:05] (335544721) Firebird DB:

Sometimes Kerio VM crashes/freezes, sometimes it doesn't.

We have already tried to disable some functions (AV, Intrusion Prevention, Proxy, all caches). It seems there is no difference...

Are we really the only ones in the world who have this problem?
  •  
Eriklkelly

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Kerio Control Software Appliance can crash if a lot of (20) IP addresses are configured on an interface. So be careful to use. If you need any kind of writing support you can use this USA international affairs essay writing service for getting a best support in writings.
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