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MBe9477

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Dear All,

I am very happy about the latest update in KC 8.3 regarding the personalized footer for each user.

BUT: if it is no new created email the footer may be far, far away on the bottom of a long email! Smile
This is very impractical and actually can't use as a real "signature"!

Is there any way to have a signature on the KC server (not on the various clients) which adds it's content below the latest reply from the sender?
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m.ludwig

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Yep...Same question here.

The signature directly inserted after the written text would be nice.

ANOTHER QUESTION:
Looks like the footer will not be added when using a maillist


regards
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Maerad

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That is a technical limitation. Try to think about it ... How should the Server know what is your Text and what the old? For the Server its just a bunch of Chars he has to add the signature to. In the mail client you add the Text so the program knows what to do. And after there are tons oft Clients, formats etc. The mail can be sent in like HTML. Text or rtf, there is no real way to do something like that at the Server side.
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Radek Sip (Kerio)

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Mailing lists have own signature.
Members of mailing list can add own domain footer when sending post to mailing list.

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robertflavia

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Hello Kerio,

is there any suggestion how to have the server footer appear below the latest reply and not repeated multiple times at the bottom of a (chain) email ?

Kind regards

Robert
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Vicky Tripp (Kerio)

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Hi Robert,

There is a suggestion for this. Please use your Kerio Connect WebAdmin to increase the vote for this idea via the 'Suggest Idea' button on the main dashboard screen. When you get to the feedback website just search for 'signature below reply' and you will see all suggestions that relate to this.

All the best,
Vicky

Vicky Tripp
Kerio Technical Support Engineer
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robertflavia

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Thanks Vicky. I voted Razz Hope this feature gets implemented Surprised
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Vicky Tripp (Kerio)

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Hi Robert,

The more people that vote for it the quicker it will come. So fingers crossed a lot of people vote for it. Cool

All the best,
Vicky

Vicky Tripp
Kerio Technical Support Engineer
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ad

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Hi
We use Kerio for a few e-mail accounts and have a personalised signature that is added at the bottom of each mail/reply. However today on one of the accounts the signature has been placed at the very bottom of the text and not directly underneath the reply. The others have not changed, what is the reason for this and how do I change it back to how it was?
Thanks!
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Ian P

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Why not a hybrid approach?

Nearly every device, system, or software that I have come across have the ability to do signatures. But my thought was why not use a simple ASCII string that would contribute to a match and replace so that way it fills the signature in the right place every time?

Like, signature on any device could be like ///===EMAILSIG===/// or something then have the server find it by having a customizable string field to find and match. We would be able to circulate this string throughout the organization easily and even push it out in preassembled installables.

Cheerio,
Ian P
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cgilis

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Any progress on this?
Can someone please give me the link of that suggestion?

I can't find it.
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b-tom

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I can't believe that admins are not interested in this implementation. Overall the html signature offers great flexibility, however the current domain footer functionality is totally unusable. Especially Users who are dealing with a lot of recipients e.g. customer support, sales have to show their contact details below their message. Clients never scroll down on long emails.

Thus, we have also voted for the domain footer placement underneath the last reply.

Please vote if you are also interested in that feature.


@cgilis: http:// feedback.kerio.com/forums/29250-kerio-connect/suggestions/76 59222-domain-footer-placement
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ksnyder (KERIO)

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To be clear, the feature you're talking about is a "domain footer" which is completely different from an end-user's PERSONAL signature block. The word "footer" in the title clearly sets the expectation for where this block of text will be inserted (by the server, mind you...not the client).

The most common (and best) place for a signature to be added is in the email client. This is one contributing factor as to why/how the traditional signature block gets added immediately after the message response. You can see this in the Kerio Connect Client when you compose a message. The signature is injected into the new message (or reply) with the cursor up above it so that your response immediately precedes the signature block.

The domain footer is a block of text that is injected by the server. It is not injected at some arbitrary place in the message...but at the absolute bottom (hence the name, "footer"). It is particularly useful for companies located in countries with specific legal requirements that affect email communication (Germany, UK, Ireland).

It is most common for corporate branding guidelines to influence the content and appearance of a personal signature block. Because it's done by the email client level, you can't turn it off. Where I'm going with this is that you can't prevent users from creating their own personal signature block. If the server were to inject one, you certainly run the risk of having duplicates right next to each other - or in the case of a domain footer, nearly identical blocks immediately after the current message body and at the FOOTER of the entire message. Not good.

Ken Snyder
Director, Sales Engineering | Kerio
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Tazho

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That's all well and good, but when a user has a Outlook Client, a 4g tablet for the field and a smartphone, setting up multiple signatures all the same across all devices for 1 user is a complete nightmare to manage, times this by XXX employees and it becomes unworkable.

I see this as an MUST-Have essential for the modern mobile users.

Does anyone know whether MS Exchange manages this? (as never used exchange)
Maerad

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Tazho wrote on Thu, 28 January 2016 15:38
That's all well and good, but when a user has a Outlook Client, a 4g tablet for the field and a smartphone, setting up multiple signatures all the same across all devices for 1 user is a complete nightmare to manage, times this by XXX employees and it becomes unworkable.

I see this as an MUST-Have essential for the modern mobile users.

Does anyone know whether MS Exchange manages this? (as never used exchange)


Even Exchange can't do this. Read the reply from ksnyder again. That is a TECHNICAL limitation! That has NOTHING to do with kerio!

A Mail is basically a text document. If you reply to a mail with outlook, outlook puts the old mail on the end of the new one and your reply and outlook signature to the top. If it goes tru the mailserver, how should the mail server know, what's your reply and whats from the old mail? Even better - if your mail is encrypted, that mail server couldn't even read what you wrote in Outlook and can only insert the standard footer you defined.

Example:

Hello,

thanks for your mail, see the attachment

Bye

Blabla

>> Customer Wrote on 01.01.2015
>>
>> We need the goods by Saturday
>>
>> Thanks
>>
>> Blubb


This is how the server SEES the message. Depending on the mail program, the old mail could be marked with pictures, lines, >> or anything else. There is now standard for it.

For it to work, you would need a marking for it like

{ReplyText}Hello,

thanks for your mail, see the attachment

Bye

Blabla{/ReplyText}

{OldMail}
>> Customer Wrote on 01.01.2015
>>
>> We need the goods by Saturday
>>
>> Thanks
>>
>> Blubb {/OldMail}


That would work, but sadly it's not a standard AND every mail client would need to do it.

I also use the kerio mail footer, but set the "best regards + username" withhin outlook with a program called "OutlookSignature" (you can't manage signatures within outlook for the whole company ...) and for smartphones etc. the users have to set the sigs themself if wanted (the "best regads + username part"). I'm also not happy with it, but currently there is no other option.

Not to mention that outlook sucks. Usually I would set the sig with outlook, but our ERP program can't set a mail given from the erp to outlook as html with pictures, only as "text only". That's a outlook limitation too, that's why I need the kerio footer for the nice pictures :/

[Updated on: Thu, 28 January 2016 16:18]

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