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alexrav

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Since I installed version 8.3.0 I'm having problems with the plug-in antispam and antivirus, alleglo descriptive log.
I need help I have already done the precedura described in the article " how-to-repair-or-reset-anti-virus-in-kerio-connect-1285.html "
thanks
Alex "INGM"

I've Machine Virtual with Windows 2008 64 Bit 8 GB Ram, 150 GB Storage, 70 gb free on disk.


ERROR to Log

mail_avir.cpp: Antivirus check of mail from <Unlock@Apple.Store.info> to <abrignani<_at_>ingm.it> failed: Plugin is not responding, error(3)
[17/Jun/2014 04:52:19] mail_avir.cpp: Antivirus check of mail from <Unlock@Apple.Store.info> to <abrignani<_at_>ingm.it> failed: Plugin is not responding, error(3)
[17/Jun/2014 04:53:27] mail_avir.cpp: Antivirus check of mail from <bosc-bounces+bonnal=ingm.org@mailman.open-bio.org> to <bonnal<_at_>ingm.org> failed: Plugin is not responding, error(3)
[20/Jun/2014 15:12:51] AntivirusModule.cpp: Antivirus update failed: Unable to initialize plugin, error: TimeOut for response has expired
[21/Jun/2014 01:14:39] AntivirusModule.cpp: Antivirus update failed: Unable to initialize plugin, error: TimeOut for response has expired
[21/Jun/2014 03:16:35] AntivirusModule.cpp: Antivirus update failed: Unable to initialize plugin, error: TimeOut for response has expired
  •  
freakinvibe

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Is the

spamserver.exe

process running on your Windows server?

Dexion AG - The Blackberry Specialists in Switzerland
http://www.dexionag.ch
  •  
alexrav

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  •  
freakinvibe

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So you have any other Anti-Virus solutions running on the server? Please check this forum post regarding AV exclusions:

http://forums.kerio.com/t/26181/anti-virus-exculsions




Dexion AG - The Blackberry Specialists in Switzerland
http://www.dexionag.ch
  •  
keriosd

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Hi,
I have the same issue, I am using Kerio 8.3.2. and so Kerio is installed on a Mac OSX 10.8.5
Antivirus plugin Sophos cannot be initialized: Unable to initialize plugin, error: TimeOut for response has expired
[05/Nov/2014 00:22:35] AntivirusModule.cpp: Antivirus plugin Sophos failed to start: Unable to initialize plugin, error: TimeOut for response has expired
[05/Nov/2014 00:22:35] AntivirusModule.cpp: Restarting of Sophos plugin has failed, next try is planned after 300 seconds

I also tried to repair by following the topic how-to-repair-or-reset-anti-virus-in-kerio-connect-1285.html "

Thanks for your help


  •  
bmac

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Did this get solved...I am having the same issue right now.
  •  
freakinvibe

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You should exclude some folders from your local AV, see this forum post:

http://forums.kerio.com/t/26181/anti-virus-exculsions


Dexion AG - The Blackberry Specialists in Switzerland
http://www.dexionag.ch
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