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Home » Kerio User Forums » Kerio Operator » Cisco SPA232D and SPA302D Config. (Getting them to work)
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Mike Drew

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Hi All, I have a Cisco SPA232D and SPA302D combo. I cannot get the phone to work inside of Kerio Operator. The base station registers in the provisioned phones section, the handset is registered with the base station, But no joy with the calls. Any thoughts on how to get this to work or should I manually configure the phone without auto provisioning. If so how does one do this?

Many thanks in advance

Mike Drew

[Updated on: Mon, 07 July 2014 03:28]

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Filip Jenicek (Kerio)

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Hi,

when you open the "Extensions" screen, is the extension registered? There should be an IP address visible. If it is registered, do inbound calls work?

Filip
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Mike Drew

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Yes it shows as registered in both extensions and provisioning, and it gets an IP address.

Mike
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Filip Jenicek (Kerio)

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Great, my second question was - do inbound calls work? Can you call from other extensions to the SPA302D?

[Updated on: Thu, 26 June 2014 09:27]

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Mike Drew

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No calls can be made to or from the phone. I am unable to test the analogue ports ATM because I don" have an analogue phone at the office.

Cheers

Mike
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Filip Jenicek (Kerio)

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From my experience with similar devices you have to pair the DECT phone with base station first. This is usually done from the phone menu.

Otherwise it looks like you will have to open the device's web interface and configure some things. Perhaps you may need to assign the line to a handset. I have never seen the interface, so I can't really help you much.

And one last idea, try to assign more extensions in Operator to the Prov. phone. It is possible that by default the device uses the first line for the analogue port and the second/third line is the DECT phone.



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Mike Drew

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Yes the handset was paired with the base station before I plugged it in. I will factory reset and start again. Could you point me to the settings that are needed to manually configure a VoIP phone please? Many thanks

Mike
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Mike Drew

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OK got it working, you need to disable auto provisioning in the web interface of the base station and then just enter the operator IP, extention(username) and password for the extention and all good!

Cheers

Mike
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Filip Jenicek (Kerio)

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That is odd, because the provisioning system doesn't configure much extra options than what you've wrote. You might also have to fine tune the dialplan so that it doesn't limit the numbers you dial. I think by default it allows you to dial only 3-4 digit numbers.

Anyway, I'm glad you made it work.

Filip
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Mike Drew

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Yes as you mentioned it was provisioning the PSTN line, not the DECT handset line, but adding a second extension did not work either, Its a great phone and simple to configure once you understand Cisco's terminology.
The default dial plan seems to work just fine.

Cheers

Mike
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Mike Drew

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Just notice a typo in the title.

It should be a SPA232D

Could you change the title so it shows up properly in searches please.

My Bad

Mike
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