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Home » Kerio User Forums » Kerio Connect » continuous sync errors in Outlook (Keep getting sync error messages in users Inbox every second)
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cerickson

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Outlook 2003/2007 * Win7 * Kerio Offline Connector

One of our users keeps getting synch errors for messages, calendars, etc. delivered into her Inbox every second that Outlook is open.
I have repaired Office and Kerio applications, recreated profile, upgraded her to Office 2007 and nothing has worked.

Any ideas would be greatly appreciated.
Thank you.
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Jonas Rodrigues (Kerio)

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Hello,

If you have anti-virus installed on this desktop please make sure Kerio Connector path is added to the AV exclusion list.

The path should be -> C:\Users\<user>\AppData\Local\Kerio\Outlook Connector\<profile name>

Also if you have any other add-ins installed disable them all but Kerio Connector.

I hope it helps.

All the best,

Jonas

Kerio Technical Support
Log Support Incidents here: http://www.kerio.com/support
Also, please use our KB: http://kb.kerio.com
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