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  •  
boros

Messages: 9
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Hello,

I'm searching for a Soft-phone with Enterprise features. In best cases for Windows and Mac OS and German localisation.

1.Notification (blinking or whatever)when Phone from defined Room or List is Ringing and also getting the Call with one Click - no matter if soft or hard-phone
2.Notification (Lamp On or whatever) when someones Talking from defined Room or List (No matter what phone is used)
3.Integrate Users Kerio Connect Adressbook
4.Integrate Custom Adressbook (integrate CRM)

I don't mind the price. I even buy-ed Bria3 and Zoiper for testing.

Are there no resources at kerio to Configure even one soft-phone "FULL" - not only connect. Am I the only one who needs a solution with soft-phones ?

The only thing that I got running was a light on when someone was using his phone.

Hope someone has come farther than me.

Kind Regards


David

  •  
logictel

Messages: 16
Karma: 0
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David,

That sounds like a great idea.

It is showed extension presence, we could win customers using older Avaya IP Office systems

Simon
  •  
Filip Jenicek (Kerio)

Messages: 1094
Karma: 80
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Hi,

Regarding points 1 and 2 - I was looking for something similar a few years ago and I couldn't find anything. As a result we've implemented simple speed dials in the Kerio Operator Client interface that show statuses of extensions and other services.

Ad point 3 - now you can dial directly from the Kerio Connect Client. Also using Click to Call plugins for Chrome and FF you can dial directly from a browser.

Filip
  •  
fishtech

Messages: 626
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Quote:
"... we've implemented simple speed dials in the Kerio Operator Client interface that show statuses of extensions and other services"




Very cool... i didn't know that feature was there.

Any chance of adding 'transfer' & 'hold' button functionality in the interface somewhere which would help our receptionist?

Thanks,

ft.
  •  
logictel

Messages: 16
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My client asked for these today:

1. To be able to transfer calls in the Soft Phone client

2. To be able to auto populate with all internal extensions (such a pain having to manually add them to all users one at a time)

3. Also would be good if IE was supported with the click to dial feature


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