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sheshman

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Hello Everyone,

Out of Office message is not working for some users, for example i've 5 users who will be out of office at the same time, i'm going to their web mail->Settings->Out Of Office->Entering dates and Save. After this operation for 3 users out of office auto reply is working but for 2 of them there is no auto reply. It allways happen with those 2 users, all other users working fine, i'm really confused about it what could be the problem ?
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Kedar

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Out of office replies once a week for each sender.
You probably already received the reply, so it does not reply to next messages.
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sheshman

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Radek Sip (Kerio) wrote on Thu, 10 July 2014 13:53
Out of office replies once a week for each sender.
You probably already received the reply, so it does not reply to next messages.


but this way is not usefull, for example sender received that autoreply at Monday, she/her have to remember that the person on vacation or bussiness trip whatever,it's not a good option with this way. Is there any way to reply for everymail ?
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Kedar

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Yes it's possible, see some my previous posts, last answer to this was yesterday (change "days" in rule from 7 to e.g. 1 for everyday reply, or 0 for reply to each message)
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sheshman

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ok i found the message you talking about, but i couldn't find where i can edit that sieve script ?
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sheshman

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i found the file Smile

Connected to kerio via FTP, it's under store/mail/your_domain/user_name/filter.siv edit this file as Radek said and it's done Smile

Thanks Radek
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Kedar

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Direct edit of the script is possible also in "old" WebMail.
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