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simonkenning

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Regarding Click to Call integration:

Can anyone tell me if usernames in Operator must match usernames in the primary domain of Connect?

I have users that are outside of the Connect primary domain who have usernames within Operator referring to usernames in other Connect domains with different passwords.

I am seeing lots of entries in the Operator Security log such as this:

[29/Jul/2014 21:08:42] User xxx.xxx entered wrong password
[29/Jul/2014 21:08:42] Kerio Operator: Failed to open session for user "xxx.xxx" from host "xxx.x.x.x".

Thanks,
Simon Kenning
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Filip Jenicek (Kerio)

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Hi,

yes, usernames must match. Basically, when you log in to Connect, the Connect server uses the same username and password to log in to Operator.

Filip
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