Connect. Communicate. Collaborate. Securely.

Home » Kerio User Forums » Kerio Connect » all user lost their mailbox
  •  
Pressi

Messages: 2
Karma: 0
Send a private message to this user
Dear,

Today, after a crash on a mac server, all users lost their mailbox. We can see all the mails in the server folders, but when the users open their mail clients, they see empty mailbox.

They receive and send email normaly.

Did someone know what's appen??
  •  
b-tom

Messages: 152
Karma: 1
Send a private message to this user
Take a look at your Kerio logfiles as well as the system log in Applications > Utilities > Console.
  •  
manyhats

Messages: 44
Karma: 1
Send a private message to this user
Can they see the email through webmail?

Do you have one box that you can use as a test to see if you can create a new profile and pull down the email?

Can you better define crash? Server froze and was rebooted forcefully? Lost a hard drive and had to rebuild the raid? Motherboard caught on fire and we had to replace it? The devil is always in the details...

[Updated on: Mon, 04 August 2014 21:21]

Previous Topic: Web admin abrupt session end
Next Topic: Public Folders on phone
Goto Forum:
  


Disclaimer:
Kerio discussion forums are intended for open communication between forum members and may contain information and material posted by members which may be useful in learning about Kerio products. The discussion forums are not intended to provide technical support for any specific product. Any information implied or expressed in the discussion forums is that of the posting member. Kerio is in no way responsible for the information posted in the forums, or its accuracy. Kerio employees may participate in the discussions, but their postings do not represent an offical position of the company on any issues raised or discussed. Kerio reserves the right to monitor and maintain the forums to promote free and accurate exchange of information.

Current Time: Sun Aug 20 11:45:44 CEST 2017

Total time taken to generate the page: 0.00407 seconds
.:: Contact :: Home ::.
Powered by: FUDforum 3.0.4.