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Today, after a crash on a mac server, all users lost their mailbox. We can see all the mails in the server folders, but when the users open their mail clients, they see empty mailbox.

They receive and send email normaly.

Did someone know what's appen??

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Take a look at your Kerio logfiles as well as the system log in Applications > Utilities > Console.

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Can they see the email through webmail?

Do you have one box that you can use as a test to see if you can create a new profile and pull down the email?

Can you better define crash? Server froze and was rebooted forcefully? Lost a hard drive and had to rebuild the raid? Motherboard caught on fire and we had to replace it? The devil is always in the details...

[Updated on: Mon, 04 August 2014 21:21]

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