Connect. Communicate. Collaborate. Securely.

Home » Kerio User Forums » Kerio Connect » Totally stumped - please help - can't receive mail from outside (can't receive outside email)
  •  
hepkat63

Messages: 7
Karma: 0
Send a private message to this user
Ok, I hope someone can help. I have the latest kerio connect running on windows 2008 R2 server. It was all working perfectly until yesterday. We decommissioned an old windows server from the network - but before we did, all the software was uninstalled - INCLUDING kerio active directory connector (without thinking).
Next minute - there were no users in kerio. Realising the mistake, we downloaded the connector again and installed it. Went back into kerio admin and reconfigured the domain section for active directory connection and voila - all the users came back.
HOWEVER, now they cannot receive mail at all from the outside world. They can send mail and they can receive internal mail - but nothing from outside comes though.
I can see the email from outside arriving in the logs - but it is never delivered to the user.
I have reinstalled Kerio Connect in repair mode - no difference.
I have restored yesterday's mailbox.cfg and user.cfg file - no difference.
I have rebooted all servers - no difference.
If I go into Active Directory - users and computers, and open the properties of any user, their mailbox is there (but a different domain, which was always the case).
When i go into Kerio Admin - it says only two users from 24 - when there are 19 users there - so clearly, something hasn't hooked up?
Can anyone help please ?
Previous Topic: Moving domains / mailboxes from one kreio server to another kerio server
Next Topic: Migration using KIMT
Goto Forum:
  


Disclaimer:
Kerio discussion forums are intended for open communication between forum members and may contain information and material posted by members which may be useful in learning about Kerio products. The discussion forums are not intended to provide technical support for any specific product. Any information implied or expressed in the discussion forums is that of the posting member. Kerio is in no way responsible for the information posted in the forums, or its accuracy. Kerio employees may participate in the discussions, but their postings do not represent an offical position of the company on any issues raised or discussed. Kerio reserves the right to monitor and maintain the forums to promote free and accurate exchange of information.

Current Time: Sat Nov 18 20:51:53 CET 2017

Total time taken to generate the page: 0.00393 seconds
.:: Contact :: Home ::.
Powered by: FUDforum 3.0.4.