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Hi there
I'm currently trying to migrate from a Mac OS 10.6.8 server running Kerio 8.3.1. The target is a Windows Server 2012 R2 system. I'm using the full recovery method as detailed in the manual and am using the examples laid out in the various KB articles (sorry i can't post the KB url because the forums don't allow me to yet).

My D: drive is where I would like my mailstore to be on the new system and the E: is where my full backup sits. With that in mind I'm using this command:

kmserecover -s "D:\Path to new mailstore" "E:\path to backups"
I hit enter and after a few moment I'm warned that the path to my mail store differs to the one in my config file and I'm asked to consider that and choose which one I'd like to use. I go ahead and choose my "D:\Path to new mailstore" (option 1)

It then starts the process of recovering the files. All good so far!

However about a quarter of the way in, i get the following error message and the recovery process fails.

"Recovery failed.
Cannot write to mail/
System error: The system cannot find the path specified
Error occured during recovery process (code 14)."

I'd like to know how to just go ahead and skip that file (or rename it) rather that have the whole recovery fail.

I have a 1TB datastore (don't ask) and renaming that folder (and any others that may have silly names) would prove a huge task. In the event of a full disaster recovery situation there has to be a way of recovering all the mail without one mailbox taking it all down.

[Updated on: Wed, 20 August 2014 11:24]


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Sorry I should point out that I investigated the folder thats causing the problem and it's called

The end user has placed 3 dots at the end of a folder name and Outlook has let them do that.
It seems that the KMSRECOVER command or the NTFS file systems isn't liking it.

I'm happy to skip that folder but I just need to know how.

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For anyone else reading this.
I spoke with Kerio directly, as we have some support with them it appears that the folder name ending in ... is the problem. Essentially the NTFS file system doesn't like this or special characters and so the KMSrecover tool fails. There is no switch to skip folders.

These are the options:
1. fix the folder names, then backup again and restore this. (KMSrecover tool)
2. use winzip or some other zip utility and not select that folder(s) for recovery. (Manual Recovery)

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