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Ozzy

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Is there a way to setup Auto Reply to send the pre-configured message to every sender every time and not just once?

We have a sales email address configured. We'd like to create an auto-reply to always tell email senders that their email has been received and will be responded to shortly.

I figured the easiest way to do this would be to setup an Out of Office Auto Reply. However that defaults to only sending the auto reply to each sender only once. Anyone know how to change that behavior or a better auto-reply solution?

Much appreciated
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Vicky

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Hi Ozzy,

You are quite right the Out of Office does not respond to the same email address every time it will only respond once every 7 days. If you login to old WebMail, go to Settings->Mail Filters and add a rule via this way you will have the option of 'Auto Reply' for all messages. Once you have setup a rule go to Settings->Mail Filters->Edit Script and change the vacation days to '0' and this will allow the auto reply to respond to every email. An example of the code is below:

if true 
{
  vacation :days 0 "Auto Reply Message";
  stop;
}


I hope this helps,
Vicky
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