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reverent

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I resubmitted a support ticket because I am apparently not receiving support emails. Does anyone know what email address and IP addresses the support tickets might come from so I can whitelist them? I get the forum emails just fine. I am wondering if it is a country block that is causing the issue, but if I had some IP sources I could whitelist them.

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nohelp

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They come for the Czech Republic most of the time I believe. Also my server has issues with their caller Id not matching. You can set call id setting in the spam filter section.

[Updated on: Wed, 27 August 2014 00:02]

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reverent

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I see, yeah, we had them country blocked at the gateway. It has now been remedied, so hopefully the emails will come. Thanks for the information!
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