Home » Kerio User Forums » Kerio Connect » Webmail can't receive my email.

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one of my email account(webmail) is not receiving email from KMS email accounts. The email account(webmail) and KMS email accounts are in the same domain name. but the webmail is not configure to KMS.

ex. i'am sending message using myemail@mydomain.com to webmail<_at_>mydomain.com.
myemail<_at_>mydomain.com set up to KMS.
webmail<_at_>mydomain.com is set up to main server(hosting provider).

myemail@mydomain.com can send and receive to yahoo, gmail etc, except to webmail<_at_>mydomain.com

Hope you can help me!
Jonas Rodrigues (Kerio)

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It sounds like the issue is in your webmail<_at_>mydomain.com provider, please talk to the admin of this server.

All the best,


Kerio Technical Support
Log Support Incidents here: http://www.kerio.com/support
Also, please use our KB: http://kb.kerio.com
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