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Savio

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Hi All

I am having some problems with archive on a Kerio server

When the user open the archive folder all he can see is unknown messages


First I though was an index issue so then I run this command to stop the serve
/usr/local/kerio/mailserver/keriomailserver stop
Replace the index.fld for index.bad
Screen shot of one of the folders

Run the command again to start the server
/usr/local/kerio/mailserver/keriomailserver start
The index is rebuid but the email remain the same ( see screen shots)
I have even try instead renaming it I deleted it but the same thing happened

Can someone please help

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Vicky Tripp (Kerio)

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Hi Savio,

Was this archive folder compressed and restored? Also what version of Kerio Connect are you running? This is not normal behaviour and you may benefit from opening this as a support ticket with us http://www.kerio.com/support/technical-support

All the best,
Vicky

Vicky Tripp
Kerio Technical Support Engineer
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