Connect. Communicate. Collaborate. Securely.

Home » Kerio User Forums » Kerio Connect » Software Maintenance (Is this true?)
  •  
abirkner

Messages: 22
Karma: -4
Send a private message to this user
We have one Kerio Connect Server.
On 30-06-2014 the Software Maintenance (SWM) expired. Today I was aked to renew SWM. Now we could get only a renew until 30-06-2015. Is this correct? Does this make sense?
- After 30-06-2014 we could not use Active Sync
- After 30-06-2014 Antivrus stopped working!

Hmm, this sounds like a bad joke!

Can anyone commit this situation?! Sad

[Updated on: Mon, 06 October 2014 21:02]

  •  
mlee (Kerio)

Messages: 246
Karma: 16
Send a private message to this user
Anti-virus update and ActiveSync are part of Software Maintenance, when Software Maintenance expires, they no longer function.

Here you will find some answers if you have questions about Software Maintenance:
https://www.kerio.com/content/software-maintenance

M.

PTSD. BP. OCD. ASPD. BPD. Certified.
  •  
abirkner

Messages: 22
Karma: -4
Send a private message to this user
After a expiration of an antivirus software it is still working! But not updating virus signatures any more.
In Kerio Connect it seems to be mixed up, Active Sync and Sophos stop working...The mailserver works... hmm

Sounds to me like a marketing gag living without SWM...

[Updated on: Tue, 07 October 2014 07:36]

  •  
MarkK

Messages: 454
Karma: 46
Send a private message to this user
Yeah, but antivirus without updates after awhile is about as good as no antivirus. Granted, still effective for awhile, but shouldn't be relied upon if there are no updates. As for the ActiveSync, well, they are a software company that needs to make money somehow. Like other software or SaaS products, either certain features stop working or everything stops working without paying the subscription rate.
  •  
Petr Dobry (Kerio)

Messages: 772
Karma: 60
Send a private message to this user
As for Activesync- it's Microsoft's licensing rules.

Petr Dobry
Product Development Manager | Kerio

Stay Connected Anytime, Anywhere. Discover Kerio Cloud!
Looking for help ? - http://kb.kerio.com
  •  
abirkner

Messages: 22
Karma: -4
Send a private message to this user
For me it points out hat there is no difference (here - with Kerio Connect) to rent a software then have Software Maintanance running.

The initial price to buy Kerio Connect means that you can keep after SWM the software with less features!

I can understand what Kerio does/needs. But now I have to compare Exchange and Kerio diffrently, because Exchange ist a one time buy for 5 maybe 6 years. And Kerio Connect is a one time (big) fee and yearly SWM you can't live without!

I still think Kerio is a great product. But we have a few customers running Exchange for 5 or 6 years without SWM and without any problem.

I did not compare the price between Exchange and Kerio for a few experimental payments, but I here often from our customers: We don't know what happen in a year or two.(we have the money now) For that reason we want a solution that we pay now and will work for years...


[Updated on: Wed, 08 October 2014 08:25]

  •  
Grabsteinschubser

Messages: 64
Karma: 4
Send a private message to this user
I compared the price for 50 users:
Exchange costs approx. 100€ per user (one time). If you have Exchange by an Action Pack Subscription (~400€/a) you can say that Exchange costs ~5.000€ one time. The price for Kerio for 5 years is 3.536 €.
When you upgrade Exchange to a new version you need to buy new user licenses (you must not use Exchange 2010 user CALs with Exchange 2013). Exchange can be cheaper if you plan to upgrade every 10 years Wink
  •  
abirkner

Messages: 22
Karma: -4
Send a private message to this user
I compared the price for 10 users:
Exchange costs approx. 100€ per user (one time).
This means 1000€ in 6 years...

Kerio 10 User:
480 first Year
160 next Year (5 years)

480+800=1280 without ActiveSync and without Anti-Virus

Upps...

It is not a Price question. It seems to me renting not SWM...

[Updated on: Fri, 10 October 2014 17:10]

  •  
mlee (Kerio)

Messages: 246
Karma: 16
Send a private message to this user
Some of my understanding, please correct me if I am wrong:

- Exchange Server does not come with integrated anti-virus, third party anti-virus requires initial costs + yearly subscription where as Kerio connect comes with Sophos Integrated Antivirus already installed at low cost $2.20 per user per year
- Kerio Connect comes with fullly functional Backup; Backup on Exchange Server has limited functionality (No scheduling etc), third party backup application add to initial costs;
- Kerio Connect has lower hardware requirement compare to Exchange Server;
- Implementation/administration on Kerio Connect are easier compare to Exchange Server, thus lower the IT staff installation/maintenance cost;

If you would like to have a further discussion regarding Kerio Connect vs. Exchange in terms of Total Cost of Ownership, please feel free to contact our Sales Team:
http://www.kerio.com/contact

M.

PTSD. BP. OCD. ASPD. BPD. Certified.
  •  
Lakeside

Messages: 2
Karma: -5
Send a private message to this user
Comparing pricing for Exchange and Kerio is useless. When you purchase a licence for exchange you get active sync for the life of exchange. With Kerio its 1yr ? in what world does that make sense. Activesync is open source. We use to be huge Kerio supporters but its getting to be nothing more then a money grab. With exchange you can have a 30-60GB mailbox or 1 Million messages per mailbox without an issue. With Kerio its 10GB or 10,000 items or it starts affecting EVERY user on the server. If you purchase 300 licenses for Kerio, you are stuck paying for the full 300 licenses of software maintenance even if you are only using 150. The only option is giving up the other 150 licenses that you have paid for. In its infancy Kerio was a great alternative but unfortunately that is no longer the case.
  •  
Pavel Dobry (Kerio)

Messages: 5141
Karma: 241
Send a private message to this user
Lakeside wrote on Fri, 21 October 2016 03:35
Activesync is open source.


No, it is not free. It is a proprietary protocol covered by patents and you need a license from Microsoft to use it. And Microsoft dictates conditions for it.
If you want to use free, open-sourced protocols, go for CalDAV and CardDAV. Kerio Connect (unlike Microsoft Exchange which you apparently admire) does support these protocols and let customer choose what to use and where. You are no longer bound to one particular client or device.

Knowledge Base: http://kb.kerio.com/.
Technical support: http://www.kerio.com/support
------------------
Stay Connected Anytime, Anywhere. Discover Kerio Cloud!
  •  
Pavel Dobry (Kerio)

Messages: 5141
Karma: 241
Send a private message to this user
Lakeside wrote on Fri, 21 October 2016 03:35
If you purchase 300 licenses for Kerio, you are stuck paying for the full 300 licenses of software maintenance even if you are only using 150. The only option is giving up the other 150 licenses that you have paid for.


Go for Kerio Cloud or ask any Kerio partner for hosting your server and you will pay only for mailboxes you really use. Even on monthly basis. It is that simple.

Knowledge Base: http://kb.kerio.com/.
Technical support: http://www.kerio.com/support
------------------
Stay Connected Anytime, Anywhere. Discover Kerio Cloud!
  •  
Lakeside

Messages: 2
Karma: -5
Send a private message to this user
Pavel,

It is quite obvious that we use Kerio, hence the post. That being said, Kerio is making it more and more difficult to stay with them for reasons i've listed and more. I hate microsoft just as much as the next guy (just FYI). Other mail providers are able to offer active sync at no additional charge so i fail to see why Kerio can't eg: SOGo. Lets be honest , NO ONE in the real world uses CalDAV or CardDAV period. I actually did speak to someone tonight in regards to what Kerio calls the SAS licensing which is something I can honestly say our sales rep has never mentioned. Regardless, it doesn't fix the fact that more and more people/companies are looking for larger mailboxes and without a tremendous performance hit it appears kerio is unable to provide that.
  •  
Radek Sip (Kerio)

Messages: 1302
Karma: 48
Send a private message to this user
Lakeside wrote on Fri, 21 October 2016 09:25
Pavel,
Other mail providers are able to offer active sync at no additional charge so i fail to see why Kerio can't eg: SOGo.


It seems it's not true:
https://sogo.nu/files/docs/SOGoInstallationGuide.html#_micro soft_enterprise_activesync

In order to use the SOGo ActiveSync support code in production environments, you need to get a proper usage license from Microsoft. Please contact them directly to negotiate the fees associated to your user base.

To contact Microsoft, please visit:

http://www.microsoft.com/en-us/legal/intellectualproperty/ and send an email to iplicreq<_at_>microsoft.com

Inverse inc. provides this software for free, but is not responsible for anything related to its usage.

Stay Connected Anytime, Anywhere. Discover Kerio Cloud!
Radek Sip (Kerio)

Messages: 1302
Karma: 48
Send a private message to this user
Lakeside wrote on Fri, 21 October 2016 09:25

NO ONE in the real world uses CalDAV or CardDAV period.


E.g. Apple in iCloud services.

Stay Connected Anytime, Anywhere. Discover Kerio Cloud!
Previous Topic: iPhone 7 (iOS 10) and Kerio Connect 8.5.3 (5082)
Next Topic: Business Card scanner app
Goto Forum:
  


Disclaimer:
Kerio discussion forums are intended for open communication between forum members and may contain information and material posted by members which may be useful in learning about Kerio products. The discussion forums are not intended to provide technical support for any specific product. Any information implied or expressed in the discussion forums is that of the posting member. Kerio is in no way responsible for the information posted in the forums, or its accuracy. Kerio employees may participate in the discussions, but their postings do not represent an offical position of the company on any issues raised or discussed. Kerio reserves the right to monitor and maintain the forums to promote free and accurate exchange of information.

Current Time: Sat Dec 03 22:49:01 CET 2016

Total time taken to generate the page: 0.04226 seconds
.:: Contact :: Home ::.
Powered by: FUDforum 3.0.4.