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bump

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Hi
I get this message constantly if i try to send a mail using outlook 2007
-Our system has detected an unusual rate of
-[04/Nov/2014 09:45:18] 421-4.7.0 unsolicited mail originating from your IP address. To -protect our
-[04/Nov/2014 09:45:18] 421-4.7.0 users from spam, mail sent from your IP address has been -temporarily
-[04/Nov/2014 09:45:18] 421-4.7.0 rate limited. Please visit
-[04/Nov/2014 09:45:18] 421-4.7.0 xxx.gmail.xxx/mail/help/bulk_mail.html to review -our Bulk
but if i use webmail instead of outlook mail is sent without errors
i have already tried pop3, imap, different ports on outlook nothing helps.
KMS version 8.2.2 (2224)

Thanks in advance

[Updated on: Tue, 04 November 2014 11:01]

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ksnyder

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Have you checked your IP address/domain against DNS based blacklists? This can be done at http://mxtoolbox.com

This also looks to be a helpful resource: http://www.rackaid.com/blog/gmail-blacklist-removal/

[Updated on: Tue, 04 November 2014 16:23]


Ken Snyder
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hi
KMS is using the same public ip as the outlook client. If ip address was blocked it would block mails send from webmail as well. But to make sure that was not the case i did check if it was blocked or not, all clean.
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Grabsteinschubser

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Maybe you do not use the Kerio SMTP by mistake? Check your settings if there is another SMTP server configured in your Outlook.
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bump

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Hi outlook clients are using KMS for both pop3 and smtp dubble and tripple checked.
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freakinvibe

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Are you sharing this IP with any other customer? Is it dynamic or fixed?

If you want, send me a mail from Outlook and a mail from Webmail to

pascal at basics,net

I can then analyze the logs to see what is different.


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