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Home » Kerio User Forums » Kerio Connect » Kerio Connect 8.3.4 patch 1 - Outlook 2003 printing issue
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stephane.wierzbicki

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Hello,

Our users are reporting printing issues since our mail server migration.

Mails having HTML arrays are not correctly printed (no more layout).
Some mails are printed with incorrect font sizes (font is much bigger printed then what it looks at screen).

I really think that these issues are related with the new kerio connector offline edition (btw, there is no complementary modules enabled on Outlook 2003)

Thank you
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Vicky Tripp (Kerio)

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Hi Stephane,

Have you tried printing out the same emails over a plain IMAP account/profile in Outlook to take the KOFF connector out of the equation? This would be a good thing to try to see if it is something to do with e Windows update or if it is to do with the KOFF connector.

All the best,
Vicky

Vicky Tripp
Kerio Technical Support Engineer
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stephane.wierzbicki

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Looks like Outlook 2003 is the only culprit. I did this over a plain IMAP account and the mail was badly printed...
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