Home » Kerio User Forums » Kerio Control » Admin password reset procedure

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Good afternoon all,

I start this topic because I have a problem with my administration login password and I can not find the right answer on the forum...

I'm using a Kerio control box 3120 as firewall and networking management. I use the web interface all the day to manage the network but one day, I can not anymore use my admin account, when I try to logon, it say "incorrect username or password"... I changed nothing in the interface.

After a reflection time, I tried to use the procedure to reset the admin password as described here.

kb.kerio.com/product/kerio-control/troubleshooting-kerio-con trol/recovering-your-kerio-control-password-using-a-usb-flas h-drive-1559.html

But the procedure doesn't work, on the USB stick (8Gb Fat32) A text file is copied with theses information (here only the lasts lines):

+ cat /tmp/UserDB.cfg
+ rm /tmp/UserDB.cfg
+ beep -f 523 -l 300
/tmp/usb/kerio-control-password-reset-8.4.1-2731.bin: line 84: beep: not found
+ exit

How I can reset my admin password to access on the web interface and whats happened to the system?

Thanks a lot to take a time to read my request and I still waiting.


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