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Hello, i am running the latest version of kerio and mail on osx and i cant find the public folder i created (email folder)
In the client that re using outlook i can subscribe to it but cant find that option on mail!

Can someone help?
Mark Price (Kerio)

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Hi there

You don't mention which OSX version you are running, but I suspect its either Mavericks or Yosemite? both these versions of Apple mail do not allow you to subscribe or unsubscribe to public folders I'm afraid. Its a known issue with Apple.

Mark Price
Kerio technical support.

Log Support Incidents here:
Also, please use our KB:
Vicky Tripp (Kerio)

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Hi Sebastien,

If you are running Apple Mail on 10.10 then it should automatically show all public folders that you have access to. As Apple Mail 10.10 does not give you the option to subscribe to only a few folders it will sync all the public folders. If you look in Apple Mail does it not have a collapsible folder called "Public Folders"?

All the best,

Vicky Tripp
Kerio Technical Support Engineer
Brian Carmichael (Kerio)

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Check which account type you are using. Exchange accounts do not synchronize public folders, however IMAP does.

Brian Carmichael
Senior Technical Marketing Engineer | Kerio
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I wil try IMAP since it is a exchange connection i choose

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