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HeroTA

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Hello Kerio Team

We updatet 2 Kerio Connect Server to new Version 8.4.0 and now all WP7.8 Devices not sync!
In the Admin-Panel Log´s Warnings is this:

" ActiveSyncRequest::Execute: Access denied for device xxxxxxxx (user: xxxx<_at_>xxxxx.de). The device 'WP' isn't supported in this version. "

No WP7.8 Support ? Mad Mad


And now ?????
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zebby

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Kerio say it is supported so should work.
In advanced options do you have "Allow synchronization of unsupported Exchange ActiveSync devices" checked? Does that make any difference?
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Pavel Dobry (Kerio)

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HeroTA wrote on Sat, 13 December 2014 12:52
Hello Kerio Team

We updatet 2 Kerio Connect Server to new Version 8.4.0 and now all WP7.8 Devices not sync!
In the Admin-Panel Log´s Warnings is this:

" ActiveSyncRequest::Execute: Access denied for device xxxxxxxx (user: xxxx<_at_>xxxxx.de). The device 'WP' isn't supported in this version. "

No WP7.8 Support ? Mad Mad


And now ?????


Some recent Windows Phone update obviously changed identification of EAS client. You need to enable "Allow synchronization of unsupported Exchange ActiveSync devices" option in Kerio Connect.
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