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bchatain

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Hi,

hello, we have two kerio servers. Both are 8.4.0 (3525).

We try to communicate by xmpp but all messages failed with
Message delivery failed: recipient can receive emails from his/her own domain only

[21/Jan/2015 14:08:33] Instant Messaging [external]: Delivery not authorized (instant message from <test@aaa.com> to <test<_at_>bbbb.fr>: recipient can receive instant messages from own domain only) (UserAccessPolicy.incoming)

we have try to allow incoming connection but that's not work. Any idea or KB ?

Regards

Kerio 8.4 with windows 2008 server R2 /
80 mac clients / 10.6.x - 10.10.X
Apple Mail with exchange/imap account
Kerio 8.4.0 with OX 10.6.8 server
20 mac clients / 10.6.x - 10.10.X
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clan

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Have you setup the DNS records of both servers correctly for XMPP?
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ksnyder (KERIO)

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Check the setting for: INSTANT MESSAGING, USERS, and GROUPS. In INSTANT MESSAGING, have you ALLOWED users to send/receive outside the domain? In USERS-->EDIT USER-->MESSAGES have you ticked a box that LIMITS the user to sending/receiving messages ONLY WITHIN their domain? Within GROUPS-->EDIT GROUP-->RIGHTS have you ticked a similar box?

[Updated on: Wed, 21 January 2015 18:36]


Ken Snyder
Director, Sales Engineering | Kerio
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bchatain

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none of this two box is ticked in my two server Sad

Kerio 8.4 with windows 2008 server R2 /
80 mac clients / 10.6.x - 10.10.X
Apple Mail with exchange/imap account
Kerio 8.4.0 with OX 10.6.8 server
20 mac clients / 10.6.x - 10.10.X
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Pavel Dobry (Kerio)

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Instant Messaging / XMPP Federation must be enabled on both servers - see http://kb.kerio.com/1403 And also _xmpp-server SRV records in DNS.

[Updated on: Wed, 21 January 2015 18:03]


Knowledge Base: http://kb.kerio.com/.
Technical support: http://www.kerio.com/support
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bchatain

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my primary domain in server A

is green check for DNS A DNS SRV client DNS SRV server
is red for XMPP ping

my primary domain in server B

is green check for DNS A DNS SRV client DNS SRV server
is red for XMPP ping

Kerio 8.4 with windows 2008 server R2 /
80 mac clients / 10.6.x - 10.10.X
Apple Mail with exchange/imap account
Kerio 8.4.0 with OX 10.6.8 server
20 mac clients / 10.6.x - 10.10.X
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Tomas Skoda (Kerio)

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The red for XMPP ping says that either your IM server can't contact another IM server outside your local network or vice versa. This check is useful when you want to use XMPP FEDERATION with servers outside your network. Generally two servers exchanging XMPP messages have to be able to establish connection on 5269 (by default) in both ways.

The "Delivery not authorized ... " message really says that one or both users sending/receiving messages are not allowed to send messages outside their domain. This setting is common for both e-mail and IM messages. Follow Ken Snyders instructions to switch the limitation off.

Have you managed to get it work?

Cheers,
Tomas Skoda


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bchatain

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Last night i create one user in each server with a fresh user acces policies with all access. Not working. Is there a more powerfull right user than the "right" panel in edit user ?

Kerio 8.4 with windows 2008 server R2 /
80 mac clients / 10.6.x - 10.10.X
Apple Mail with exchange/imap account
Kerio 8.4.0 with OX 10.6.8 server
20 mac clients / 10.6.x - 10.10.X
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