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Home » Kerio User Forums » Kerio Operator » SNOM D725 (auto provisioning)
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gazzam86

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Any plans to include snom d725 to auto provisioning?

Have purchased 4 without checking the existing list. Is there anyway I can modify the auto provisioning based on mac address and a custom script?
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Filip Jenicek (Kerio)

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Hi,

do they not work? They should be detected as "snom (unknown)" and still work.

Filip
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gazzam86

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Unfortunately not.

Kerio is the dhcp server but is not appearing in the provision list.
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gazzam86

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[27/Jan/2015 16:57:03] /opt/kerio/operator/lib/provisioning/prov-do-resync: error: Cannot resync, phone Provisioned Phone 39 (00:**:**:**:**:**) has no known IP address.
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Filip Jenicek (Kerio)

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Do you have any other snom phones which work?

I will need some more information in order to help you.
1. Start packet sniffer on the correct interface.
2. Power off & on the phone and wait until it fully boots.
3. Stop the packet sniffer.
4. Generate a support info file by clicking on a link at the bottom of the "System Health" screen.
5. Then please send both files to me <fjenicek<_at_>kerio.com>.

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