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aaronh93

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Hi,

We have a client using Kerio connect 8.4.0 - they have a user setup which all users have access too. info<_at_>domain.com

They want to disable outgoing mail for info<_at_>domain.com but still receive mail. However they don't want it so if person A reads the email, it's unread for everyone when mail comes in.

I was thinking of disabling the user, creating a group of the same name and adding the users to the group, or is there a better way around this?

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ksnyder

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Groups are used primarily for rights management rather than for mailing lists.

My suggestion would be to keep info@domain.com enabled but use "Forwarding" to forward the mail to any users that are supposed to have visibility. Don't give any of the users the password or credentials for info<_at_>domain.com and they won't be able to login and send on behalf of this user. Tick the box at the bottom according to your preference as to whether the mail goes to both the forwarding addresses and remains in the info mailbox.

This method satisfies your "unread" requirement. Users can delete the email from their inbox without affecting any others. They can also set up a filtering rule to automatically put emails that are addressed to info<_at_>domain.com into a special folder if they'd like to.

Users --> info<_at_>domain.com --> Forwarding tab

[Updated on: Thu, 05 February 2015 18:51]


Ken Snyder
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