Connect. Communicate. Collaborate. Securely.

Home » Kerio User Forums » Kerio Connect » KOC 8.4.1.3789 Not Sending/Receiving
  •  
len@bizsysconsulting.com

Messages: 45
Karma: 3
Send a private message to this user
I have a hosted Connect user that after update to 8.4.1 they can not send or receive mail. she is using Outlook 2010 with KOC 8.4.1.3789. Nothing else has changed.

I anyone else seeing this issue? If so, where you able to resolve it? What did you do?

Thanks.


Len Levin
Business Systems Consulting
Wakefield, MA 01880
781-683-4040
  •  
Jonas Rodrigues (Kerio)

Messages: 262
Karma: 22
Send a private message to this user
Hello Len,

Is it happening to only one user?

If so have you tried rebuilding Outlook profile?

Let me know how you go.


All the best,

Jonas

Kerio Technical Support
Log Support Incidents here: http://www.kerio.com/support
Also, please use our KB: http://kb.kerio.com
  •  
ksnyder

Messages: 557
Karma: 36
Send a private message to this user
This was closed out as it's a duplicate question on another thread. Culprit was Norton. See: http://forums.kerio.com/m/119208/#msg_119208

Ken Snyder
  •  
Lukas Petrlik (Kerio)

Messages: 117
Karma: 7
Send a private message to this user
If KOFF does neither send nor receive mail, it probably cannot connect to the server at all. Did you try whether the server is accessible e.g. from a browser running on the same computer?

Edit: I just found out that it has already been solved.

[Updated on: Tue, 10 February 2015 09:43]

Previous Topic: Convert archive from daily to monthly
Next Topic: update Kerio on windows server 2008
Goto Forum:
  


Disclaimer:
Kerio discussion forums are intended for open communication between forum members and may contain information and material posted by members which may be useful in learning about Kerio products. The discussion forums are not intended to provide technical support for any specific product. Any information implied or expressed in the discussion forums is that of the posting member. Kerio is in no way responsible for the information posted in the forums, or its accuracy. Kerio employees may participate in the discussions, but their postings do not represent an offical position of the company on any issues raised or discussed. Kerio reserves the right to monitor and maintain the forums to promote free and accurate exchange of information.

Current Time: Thu Jul 20 14:38:42 CEST 2017

Total time taken to generate the page: 0.00398 seconds
.:: Contact :: Home ::.
Powered by: FUDforum 3.0.4.